Assessments Office Manager Assistant B

State of Maryland • Charles, MD

5d • Onsite

About The Position

The Maryland Department of Assessments and Taxation (SDAT) is seeking a motivated and detail-oriented professional to join our team as an Assessments Office Manager Assistant. This position plays a critical role in supporting daily office operations within a local Assessment Office, providing administrative guidance, coordinating workflow, and ensuring exceptional customer service to Maryland residents, businesses, and internal stakeholders. The ideal candidate will demonstrate strong organizational skills, the ability to manage competing priorities, and experience working in a fast-paced administrative environment. This is an excellent opportunity for individuals interested in public service who are looking to advance their professional career within the State of Maryland.

Requirements

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• Four years of clerical or technical experience in processing property assessment records and forms.
• Candidates may substitute additional experience performing general clerical duties on a year-for-year basis for up to two years of the required education.
• Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in financial administration and program classification or financial administration and program specialty codes in the accounting and budget field of work on a year-for-year basis for the required experience.

Nice To Haves

• Knowledge of policies and practices used in a local assessments office.
• Clerical or technical experience in processing property assessments records and forms.
• Excellent verbal/written communication skills
• Excellent organizational/time management skills
• Experience with Microsoft Office (e.g. Word, Excel, PowerPoint) and Google platforms.

Responsibilities

• Responsible for assisting the Assessments Office Manager in all clerical operations within the County Assessment Office.
• Interacts with the general public, both in person and by phone to respond to technical issues related to the assessment process, property values and/or general office procedures.
• Delegates duties to subordinate employees and monitors workflow to insure the timely and accurate completion of office assignments.
• Trains and instructs subordinate staff on the job duties and office procedures to follow, to insure compliance with departmental procedures and state regulations.
• Evaluates subordinate employees to assess work quality by regularly monitoring work performance.
• Assists the Supervisor of Assessments in the development and implementation of clerical office policy and procedures to improve clerical office operations.

Benefits

• health insurance
• dental
• vision plans
• Personal Leave - six (6) personnel days annually (prorated based on start date)
• Annual Leave - ten (10) days of accumulated annual leave per year
• Sick Leave - fifteen (15) days of accumulated sick leave per year
• Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child
• Holidays - at least twelve (12) holidays per year
• Pension - State employees earn credit towards a retirement pension

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED