Assessment Technician (Pay Grade 19) AFSCME Local 1607

New Castle County GovernmentNew Castle, DE
Onsite

About The Position

An employee in this class performs a variety of tasks dealing with the maintenance of assessment and geographic information files. This position is the entry level position and first step within the Assessor and Assessment Services career ladders. The work is of a technical nature and involves complex mathematical calculations and review and interpretation of field notes, official documents, and records in order to develop or maintain assessment records, land records, and geographic information. Employees in this class make independent decisions in accordance with established policies pertaining to official documents including but not limited to deeds, wills, field notes, applications for assessment exemptions, and a variety of official documents pertaining to land use, land records, and property assessment. The work is performed under general supervision. Supervisors are available for consultation on unusual problems and to give detailed instructions on all new assignments.

Requirements

  • Some knowledge of records management and records maintenance
  • Some knowledge of principles, practices, laws, and regulations pertaining to property assessment, land records, and basic real estate transactions
  • Some knowledge of geographic data
  • Ability to develop and maintain accurate technical data within specific software systems and databases
  • Ability to make assessment calculations
  • Ability to follow instructions
  • Ability to interact with the public in an efficient and courteous manner
  • Ability to resolve problems
  • Ability to communicate courteously and effectively, both verbally and in writing
  • Must pass a county background check

Responsibilities

  • Interprets official documents to maintain ownership, property location, and assessment information on appropriate databases or information systems
  • Assists taxpayers with completion of all exemption applications
  • Determines effect of various legal documents relating to land title
  • Reviews applications to determine eligibility for various exemption programs
  • Calculates prorated assessment, verifies location of improvements and determines lot size to process land splits
  • Answers inquiries from the public relating to assessment information
  • Updates assessment figures based on information received from assessor or supervisor
  • Operates recording and transcription equipment, performs support functions, and updates database tracking for Board of Assessment Review hearings
  • Promotes an ongoing attitude of dedication to excellent public service to ensure that internal and external customers are provided with the highest quality of service
  • Operates a personal computer and other related equipment in the course of the work
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