Assessment Specialist Supervisor - Scott and Surrounding Counties

CareStar, Inc.•Davenport, IA

4d•Hybrid

About The Position

CareStar, Inc. is seeking an Assessment Specialist Supervisor to join their Iowa Clinical Department. This role involves assessing individuals' needs, developing personalized care plans, and connecting them with essential services and supports. The position is within a mission-driven team focused on helping others live healthier, more independent lives. The company was founded in 1988 in Cincinnati, Ohio, and is a leader in long-term care case management and population health, serving individuals across Ohio.

Requirements

Active License as RN, LSW or LPN.
12 months experience in home and community-based services within the past 5 years.
Ability to instruct, counsel, and evaluate subordinate professional staff; effective oral and written communication skills with attention to detail in assessment and in documentation.
Excellent organizational skills with the ability to prioritize projects and be attentive to detail.
Effective interpersonal skills with respect for others, including consumers, co-workers and other professionals within a diverse work environment.
Demonstrates strong critical thinking and problem solving skills and flexibility in relationship to job requirements.
Computer skills sufficient to enter and process consumer information, report preparation, and use CareStar’s website and email, and familiarity with suite of Microsoft Office programs.
Valid driver’s license and car insurance, as required by State law, and reliable transportation to drive to other CareStar offices, as business requires.
Adheres to the CareStar Rule in performance of job responsibilities.
Understands and complies with CareStar Policies and Procedures.

Responsibilities

Directly supervises, manages, and oversees staff, including hiring, firing, and providing performance evaluations, and individual development goals and objectives.
Ensures functions of the department are in compliance with appropriate program requirements, CareStar policies and guidelines, and contract standards.
Monitors intake inquiries and requests; ensures appropriate information and referral services are provided in a timely manner.
Oversees the assignment of initial eligibility assessments and other clinical work to appropriate staff and new individuals to a Clinical Supervisor.
Monitors and tracks applicant status until a final determination is made.
Responds to inquiries and provides supporting documentation regarding cases as necessary.
Monitors the initial enrollment process for potential high-risk situations and notifies management as appropriate.
Participates on agency committees and performs quality improvement activities as needed.
Serves on work groups, community groups, committees, or other task forces and attends meetings as requested.
Participates in sales presentations, RFPs, RFIs and other proposals.
Performs other projects and duties as assigned.
Adheres to the CareStar Rule in performance of job responsibilities.
Understands and complies with CareStar policies and procedures.
Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.
Follows the acceptable use policy while using any information systems owned or controlled by CareStar.