Assessment Services Coordinator - Per Diem

Alvarado Parkway Institute•La Mesa, CA
•$29 - $35•Onsite

About The Position

Alvarado Parkway Institute (API) is seeking a qualified individual to join their team as a Per Diem Assessment Services Coordinator. This role involves assessing the needs of walk-in and phone callers and ensuring their referral to the most appropriate service or resource. API is a free-standing psychiatric hospital in La Mesa, California, offering comprehensive adult inpatient behavioral health and addictive disorders services. They are committed to improving the mental health and well-being of the community and are San Diego County's leading provider of comprehensive mental health and substance abuse care. API offers various outpatient services, including Partial Hospitalization and Intensive Outpatient programs, focusing on symptom management, community integration, and preventing hospitalization or re-hospitalization.

Requirements

  • College level reading and comprehension, writing, and mathematic skills
  • Basic knowledge of, and skills in applying principles of, abnormal psychology and mental health problems
  • Familiarity with psychological, sociological, and medical terminologies
  • Skills in analyzing and evaluating information
  • Problem-solving skills
  • Excellent oral communication skills
  • Legible handwriting
  • Ability to concentrate on tasks and meet deadlines
  • Ability to confidentially maintain all information
  • Organization and time management skills
  • Skills in dealing courteously with the public and individuals within API/BHS
  • Crisis management skills
  • Persuasive skills with prospective patients and family members who demonstrate denial or resistance to treatment, within context of appropriate clinical interventions.

Nice To Haves

  • Basic data entry skills preferred, including some experience using computer.

Responsibilities

  • Thoroughly screens patients prior to admission, completes screenings in a timely manner, properly informs patients of their treatment options regarding treatment.
  • Completes all necessary steps to facilitate admissions to inpatient or OPS for patients assessed.
  • Thoroughly screens patients on the inpatient units for OPS appropriateness, completes pre-admissions assessments in a timely manner, properly informs patients of their options regarding outpatient treatment, engages patients successfully, and helps them understand the advantages and commitment required regarding outpatient treatment.
  • Thoroughly completes and enters all necessary patient information into appropriate computer files. Documents calls and related information on TRIMS form; completes and submits documentation that demonstrates medical necessity and admission criteria.
  • Completes all mandatory third-party notifications per organizational policies and procedures and community/legal requirements; represents facility in any legal proceedings. Displays cultural sensitivity with regards to patients and staff.
  • Recognizes and responds appropriately to priorities in assignments.
  • Performs routine assignments independently, seeking direction when indicated for unusual or non-routine duties.
  • Advises appropriate personnel of situations requiring additional expertise or technical follow-up.
  • Maintains proper physical appearance, representing the organization and department in a professional manner.
  • Functions capably without interruption in patient care and effective organization and departmental operations.
  • Other duties as assigned.

Benefits

  • Annual Flu vaccination is required as a condition of hire and ongoing employment. Only those who are allergic to the vaccine or meet contraindications as indicated on the current CDC Vaccine Information Statement shall be exempt from this condition of hire and ongoing employment but are required to wear a mask while inside an API owned or operated building or vehicle during influenza season, Employees must provide physician documentation to support any reported allergy or contraindication. Flu season typically runs between November and March.
  • Pass drug and alcohol test performed by Concentra.
  • Clear TB skin test or Chest X-Ray at Concentra.
  • Complete a satisfactory physical examination at Concentra designed solely to determine your ability to perform the duties of the position being offered.
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