Assessment Services Coordinator - Per Diem

Alvarado Parkway Institute•La Mesa, CA
•Onsite

About The Position

Alvarado Parkway Institute (API) is a free-standing psychiatric hospital in La Mesa, California with three Intensive Outpatient/Partial Hospitalization Programs. API provides comprehensive adult inpatient behavioral health and addictive disorders services in a 66-bed hospital setting. API is San Diego County's leading provider of comprehensive mental health and substance abuse care, offering a variety of Outpatient Services, Partial Hospitalization services, and Intensive Outpatient services. These programs emphasize symptom management, community integration, and prevention of hospitalization or re-hospitalization. Value-added services enhance the patient's treatment experience. API is currently seeking a qualified individual to join our team as a Per Diem Assessment Services Coordinator. Assessment Service Coordinators assess the needs of walk-in and phone callers and ensure their referral to the service or resource to best address those needs. WEEKEND AM SHIFTS (0700am-330pm) AVAILABLE.

Requirements

  • College level reading and comprehension, writing, and mathematic skills
  • Basic knowledge of, and skills in applying principles of, abnormal psychology and mental health problems
  • Familiarity with psychological, sociological, and medical terminologies
  • Skills in analyzing and evaluating information
  • Problem-solving skills
  • Excellent oral communication skills
  • Legible handwriting
  • Ability to concentrate on tasks and meet deadlines
  • Ability to confidentially maintain all information
  • Organization and time management skills
  • Skills in dealing courteously with the public and individuals within API/BHS
  • Crisis management skills
  • Persuasive skills with prospective patients and family members who demonstrate denial or resistance to treatment, within context of appropriate clinical interventions.

Nice To Haves

  • Basic data entry skills preferred, including some experience using computer.

Responsibilities

  • Thoroughly screens patients prior to admission, completes screenings in a timely manner, properly informs patients of their treatment options regarding treatment.
  • Completes all necessary steps to facilitate admissions to inpatient or OPS for patients assessed.
  • Thoroughly screens patients on the inpatient units for OPS appropriateness, completes pre-admissions assessments in a timely manner, properly informs patients of their options regarding outpatient treatment, engages patients successfully, and helps them understand the advantages and commitment required regarding outpatient treatment.
  • Thoroughly completes and enters all necessary patient information into appropriate computer files.
  • Documents calls and related information on TRIMS form; completes and submits documentation that demonstrates medical necessity and admission criteria.
  • Completes all mandatory third-party notifications per organizational policies and procedures and community/legal requirements; represents facility in any legal proceedings.
  • Displays cultural sensitivity with regards to patients and staff.
  • Recognizes and responds appropriately to priorities in assignments.
  • Performs routine assignments independently, seeking direction when indicated for unusual or non-routine duties.
  • Advises appropriate personnel of situations requiring additional expertise or technical follow-up.
  • Maintains proper physical appearance, representing the organization and department in a professional manner.
  • Functions capably without interruption in patient care and effective organization and departmental operations.
  • Other duties as assigned.

Benefits

  • Background/Reference Check & Licensure/Certification
  • Employee signed employment non-compete/confidentiality agreement
  • Flu Vaccinations
  • Pass drug and alcohol test performed by Concentra
  • Clear TB skin test or Chest X-Ray at Concentra
  • Complete a satisfactory physical examination at Concentra designed solely to determine your ability to perform the duties of the position being offered.
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