Assessment Coordinator, Behavioral Health

Lifepoint Health•West Chester, OH

2d•Onsite

About The Position

The Assessment Coordinator, Behavioral Health is a full-time position, working Monday-Friday. This role is vital in assessing walk-in and phone callers to determine appropriate services or referrals and scheduling initial psychiatric assessments for individuals seeking treatment for substance abuse, dual diagnosis, or emotional disorders. The coordinator will answer inquiry calls regarding treatment and facility services, present treatment options, document calls, and set appointments. They will collaborate with business office staff for admissions, refer patients to other treatment sources when appropriate, and provide clerical support to the Care Coordination Manager and team, including data entry into the electronic record system. Additionally, the role involves maintaining supplies for the Care Coordination Department, checking in patient belongings, processing consent forms, and coordinating admission paperwork.

Requirements

High school diploma or GED (preferred).
Previous experience in a psychiatric healthcare facility with chemical dependency, dual diagnosis, psychiatric, or geriatric patients preferred.
Strong clinical assessment skills required.
CPR certification required within 30 days of hire.
De-escalation certification required within 30 days of hire.

Responsibilities

Assess walk-in and phone callers to determine appropriate services or referrals.
Schedule initial psychiatric assessments for individuals seeking treatment for substance abuse, dual diagnosis, or emotional disorders.
Answer inquiry calls regarding treatment and facility services.
Present treatment options.
Document calls and set appointments for callers seeking treatment.
Collaborate with business office staff to ensure an efficient admission process.
Refer or triage patients to other treatment sources when appropriate.
Provide clerical support to the Care Coordination Manager and team, including data entry into the electronic record system.
Maintain an appropriate stock of forms and supplies to support the Care Coordination Department.
Check in patient belongings, process consent forms, and coordinate admission paperwork.