Assessment Clinician Lead, Peace Hospital

UofL Health•Louisville, KY

23h•Onsite

About The Position

The Assessment Clinician Lead is responsible for the day-to-day operation of the admission process, including maintaining waiting lists and developing relationships with internal and external stakeholders to support timely, appropriate patient placement. The Lead trains, orients, and educates Assessment Clinicians and other team members on department procedures, including abuse, risk, and duty-to-warn reporting; needs assessments; level-of-care criteria; and customer service. The role also conducts needs assessments as needed and may attend meetings on behalf of department leaders and assist with meeting minutes. The Lead serves as an onsite resource for physicians, referral sources, team members, and internal departments. The position supports intake and patient referrals, coordinates the admission process for UofL Peace Hospital programs, helps resolve service issues, and consults with specialty and program staff on challenging patient-care situations. The role also identifies and implements opportunities to improve services and department procedures, and monitors clinicians’ compliance with relevant standards and regulations.

Requirements

Master’s degree in Social Work, Counseling Psychology, Clinical Psychology, Family and Marriage Therapy, Mental Health Counseling, or a related field.
Basic Life Support (BLS) certification accredited by the American Heart Association (AHA).
Completion of facility-provided Safe Crisis Management training.
Ability to communicate effectively verbally and in writing.
Strong working knowledge of Microsoft Office products, especially Word, Excel, and PowerPoint.
Ability to learn relevant systems and databases, including electronic medical record systems and telehealth programs.
Knowledge of human behavior, individual differences, learning and motivation, psychological research methods, and assessment and treatment of behavioral and affective disorders.
Knowledge of principles and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions.
Social perceptiveness, active listening, critical thinking, service orientation, and problem sensitivity.
Ability to break down problems or tasks and use knowledge and experience to identify causes and consequences of events.
Ability to maintain confidentiality and protect sensitive data.

Nice To Haves

One year of admitting or assessment experience.

Responsibilities

Oversee day-to-day admission-process operations, including maintaining waiting lists and waiting order.
Develop and maintain working relationships with nursing staff, managers, directors, referral sources, community partners, and team members to facilitate timely and appropriate patient placement.
Train and educate clinicians and team members on department procedures, abuse/risk/duty-to-warn reporting, needs assessments, level-of-care criteria, and customer service.
Serve as the primary onsite resource for physicians, referral sources, team members, and internal departments; provide feedback and suggestions for improving department procedures.
Facilitate resolution of customer-service issues involving physicians, patient-care areas, referring agencies and facilities, the business office, and patients and families.
Identify opportunities to expand or improve services and implement improvements to team approaches and organizational goals.
Conduct needs assessments and recommend appropriate levels of care based on established criteria, as needed.
Refer patients to appropriate services and coordinate intake for patients admitted to UofL Peace Hospital programs.
Support Innovations and specialty units and consult with program staff about patient care and age-specific concerns to assist with challenging situations and staff decision-making.
Participate in clinical meetings as designated by department leadership and attend meetings on behalf of department leaders as needed; assist with meeting minutes.
Demonstrate knowledge of level-of-care criteria, managed care organizations, and state and federal insurance regulations, and educate and monitor other clinicians’ compliance with applicable standards.
Apply knowledge of growth and development across pediatric, adolescent, adult, and geriatric patient populations.
Maintain familiarity with laws related to involuntary admissions, including MIW and 72-hour holds.
Comply with company policies, standards of conduct, HIPAA privacy and security requirements, and confidentiality obligations.
Perform other duties as assigned.
Demonstrate professionalism, service commitment, collaborative teamwork, and effective interactions with physicians, patients, residents, visitors, staff, and the broader health care community.
Adhere to organizational and department safety standards and guidelines.