Assertive Community Treatment (ACT) Peer Support Professional
About The Position
Carolina Outreach is seeking a full-time Peer Support Specialist to join its Assertive Community Treatment (ACT) team in Raleigh, North Carolina. The role provides peer expertise and consultation to help ensure clients’ preferences, values, and perspectives are respected and integrated into treatment plans. The specialist supports clients in achieving symptom stability, improving quality of life, and fostering independence in their communities. The position collaborates with the ACT team leader and other care team members to monitor clients’ clinical status and treatment responses, and to plan and implement services tailored to their needs. It also involves client advocacy, transition planning, maintaining clinical documentation, and supporting compliance with ACT model standards. The role requires availability for on-call support 24 hours a day, 7 days a week, 365 days a year. The position is full-time and pays $17.33–$22.25 per hour. Placement within the range depends on licensure level, education, and experience. Carolina Outreach describes its approach as equitable, inclusive, strengths-focused, and centered on supporting clients’ well-being and quality of life.
Requirements
- Must be a Certified Peer Support Specialist (CPSS) in North Carolina.
- Personal experience with mental health and/or substance use recovery, with the ability to share lived experiences as part of client support.
- Strong communication and advocacy skills.
- Commitment to the principles of the ACT model and person-centered care.
- Must be authorized to work in the United States.
- Employment is contingent upon successful completion of background checks and credential verification.
Responsibilities
- Collaborate with the ACT team leader to monitor clients’ clinical status and responses to treatment.
- Assist in identifying, planning, scheduling, and implementing services tailored to each client’s needs.
- Advocate for clients in the community and support their access to necessary resources and opportunities.
- Assist with developing transition plans when clients move into or out of services.
- Maintain accurate and timely clinical records, including treatment notes, goals, and input into person-centered plans.
- Ensure adherence to the ACT model, as measured by TMACT standards, and comply with clinical and regulatory standards.
- Consult with the ACT team to promote person-centered care and respect for clients’ perspectives and preferences.
- Collaborate with care teams as needed.
- Participate in supervision if applicable based on licensure level.
- Be available to respond to clients and co-workers as needed, including 24/7/365 on-call support.
Benefits
- Consumer-driven health plan coverage through Anthem.
- Health Savings Account (HSA) or Flexible Spending Account (FSA).
- Two dental plan options through Delta Dental.
- Vision plan through EyeMed.
- Optional Dependent Care Flexible Spending Account.
- Paid time off.
- 401(k) or Roth IRA retirement programs administered by Empower.
- Financial planning and education services at no cost.
- Voluntary supplemental benefits, including accident, critical illness, and short-term disability coverage.
- Educational assistance, subject to position, hire date, and years of service.
- Licensure Residency Program for full-time clinical staff.
- Advancement and career development opportunities.
- Flexible scheduling options.
- Administrative and scheduling support.
- Supportive clinical and operational leadership.
- Streamlined onboarding and credentialing support.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
