ASRS Fault Chaser

Ace Hardware•Dallas, TX

7d•Onsite

About The Position

The ASRS Fault Recovery Technician is an entry level role responsible for supporting the day-to-day operation of the Automated Storage and Retrieval System (ASRS) by responding to system faults, performing defined recovery actions, and maintaining safe and organized work areas. This role focuses on restoring system functionality within established procedures while adhering to all safety and compliance standards.

Requirements

High school diploma or equivalent (GED)
Demonstrated ability to follow written procedures and adhere to established protocols
Basic mechanical aptitude and ability to work around automated equipment
Ability to work a flexible schedule, including nights, weekends, and holidays as needed

Nice To Haves

Prior experience in a warehouse, distribution, or manufacturing environment
Exposure to automation systems, conveyors, or ASRS technology
Basic computer proficiency, including the ability to enter and track work in system tools

Responsibilities

Monitor ASRS system alerts and respond to faults in a timely manner
Execute established fault recovery procedures to restore system operations
Identify and escalate non-routine, recurring, or complex system issues to maintenance personnel
Safely clear product jams and minor obstructions in accordance with safety guidelines
Maintain cleanliness and organization of ASRS equipment and surrounding work areas
Follow all safety protocols, including equipment guarding requirements and defined work boundaries
Communicate system status, issues, and shift updates to operations, maintenance, and leadership teams
Accurately document activities, observations, and system interactions in designated tracking systems

Benefits

Weekly Pay
Paid Time Off Programs (incl. vacation, paid sick time, holiday pay)
Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met).
Dock to Driver Program: Ace will pay for your CDL License and Training to provide a career path transition to a Driver position
Long-term Career Opportunities
Tuition Reimbursement Program
Employee Recognition Program
Merchandise Discounts on Top Brands like Weber, Traeger, Yeti, Craftsman, DeWalt and thousands more!
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
Adoption cost reimbursement