Asociado de Ventas de Distribuidor Autorizado de T-Mobile

Central•Atlanta, GA

7h•Onsite

About The Position

Luna Wireless, an Authorized T-Mobile Retailer, is seeking candidates with hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast-paced environment, Luna Wireless is the place to be! We have FT and PT positions available. Bilingual Spanish speakers are preferred but not required. Retail Sales Representatives (RSRs) work as part of a Retail Sales Expert Team to bring the T-Mobile brand to life. They are ambassadors who generate energy and enthusiasm around our products and services. They are passionate about the connected world and thrive in a fast-paced environment where technological innovation, customer needs, and the retail sales experience are constantly evolving. They focus on creating meaningful connections with customers, developing new relationships, and strengthening existing ones, which sets us apart in the wireless industry. They work to uncover customer needs and have a passion for educating, demonstrating, and recommending device and service solutions. This is a learning position, where new associates work alongside their team and develop their skills. As a Retail Sales Representative, you will be required to successfully complete new hire training.

Requirements

Be at least 18 years old.
Be legally authorized to work in the United States.
High School Diploma or GED.
6 months of customer service and/or sales experience (preferably in a retail sales environment).
Passion for serving the customer and being authentic in every interaction.
Competitive spirit and proven ability to excel in a fast-paced sales environment.
Willingness to work alongside store peers and leaders, learning and sharing ideas while resolving customer needs.
Ability to balance customer needs with performance goals.

Nice To Haves

Bilingual Spanish speakers are preferred but not required.
Bilingual candidates are encouraged to apply.

Responsibilities

Develop skills in service and sales, offering a world-class experience and building customer loyalty: Help customers continue their shopping journey, whether online, with Customer Service, or in the store. Explore individual needs and demonstrate the latest technology in the store. Sell side-by-side with the customer to find personalized solutions beyond a simple plan or device, including unique accessories and innovative IoT equipment. Address service and sales needs with calm, integrity, and compassion. Consistently use digital tools in interactions and onboarding processes to demonstrate: The coverage of our ultra-fast LTE network in the customer's neighborhood. How T-Mobile's plans and services allow them to live without limits, feel valued, stay connected, and go further. Complete training on the in-store experience, new skills, processes, systems, and referral resources. Maximize time on shift by seeking information, learning about innovations in wireless technology. Collaborate with T-Mobile employees in other channels (corporate sales and customer service) to: Share responsibility for the customer experience and resolve issues without complications. Identify and channel potential small business customers. Support team initiatives and foster an inclusive environment.