Asociado de Mantenimiento

TJX•Montehiedra, PR

3d•Onsite

About The Position

The Maintenance Associate is responsible for maintaining a clean, organized store environment, with particular emphasis on floor care. The role involves operating floor-cleaning equipment and completing cleaning tasks throughout the store, while upholding operational, merchandise, safety, and loss-prevention standards. The associate is cross-trained across store areas and supports customer experience, store recovery, and Front End coverage as business needs require. The position requires working effectively with customers, peers, supervisors, and management; following company policies and labor laws; and helping maintain a safe, respectful, and positive store culture. Other duties may be assigned.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong organizational skills and attention to detail.
Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
Ability to multitask and respond appropriately to changing direction or unexpected situations.
Strong verbal and written communication skills, including the ability to listen and respond appropriately.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.
Retail customer experience preferred.

Nice To Haves

Retail customer experience.

Responsibilities

Maintain floor-care cleanliness standards, including operating and maintaining the scrubber and buffer.
Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
Maintain organizational, cleanliness, and recovery standards throughout the store, including the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
Follow company Health and Safety policies, including refilling essential items in the Lounge, Restrooms, and Front End.
Cross-train and work in other store areas, including the Backroom, Front End, and Sales Floor, to support business needs.
Support and respond to Front End coverage needs.
Follow merchandising philosophy and signage standards.
Initiate and participate in store recovery throughout the day as needed.
Follow operational and loss-prevention controls, including shrink-reduction guidelines and policies.
Communicate accurately and effectively with management and Associates.
Follow labor laws and company policies and procedures, including meal and break period policies.
Participate in safety awareness and help maintain a safe environment.
Model customer-experience practices with internal and external customers and support a positive store culture through honesty, integrity, and respect.
Perform other duties as assigned.