ASC Scheduling Coordinator (Sanford GI)

Pinehurst Medical • Sanford, NC

2h • Onsite

About The Position

Pinehurst Medical Clinic (PMC) is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952. PMC consists of over 130 providers, approximately 750 employees, and 16 locations.

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Nice To Haves

• One to two-year experience in a medical office setting.

Responsibilities

• Serve as an essential part of the patient’s experience by acting as a liaison between patients and medical support staff by greeting, instructing and directing patients and visitors for the ASC.
• Enter all patient demographic, insurance information, and collection of payments upon check in/out or when scheduling an appointment.
• Schedule patient appointments for both established and when appropriate new patients for the clinic and ASC.
• Schedule open access patients into the ambulatory surgery center (ASC) according to clinical algorithm established by ASC-approved guidelines.
• Obtain and/or review patient medical records such as office notes/test results including lab work and imaging studies to support open-access colonoscopies being scheduled.
• Demonstrate specific knowledge as it relates to GI surgical procedures and when/what insurances require the engagement of the pre-certification department to begin their process of authorization.
• Ensure Medical records were reviewed for prior GI procedures both at PMC and outside institutions to ensure screening clinical frequency guidelines are being followed and documented.
• Complete all follow-up secretary team tasks and delegated tasks for appointments, tests, etc. within Touch works your department (Electronically, Paper, & by task).
• Advise patients regarding certain financial obligations including but not limited to co-payments, deductible amounts, insurance eligibility, etc.
• Answer telephones and return calls in a timely manner, taking messages, handling requests, and providing accurate information as necessary.
• Handle mail, paperwork via fax, and medical records, assuring accuracy and completeness. To include scanning paperwork and indexing it into the patient chart.
• Check eligibility on each patient daily and work all failed claims until claims pass audits.
• Perform other duties as assigned.

Benefits

• PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That’s why, as part of the PMC team, you’ll have a package of benefits that covers your health, well-being, family, and future.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED