AS400 /IBM i Infrastructure Analyst

Kyndryl•Phoenix, AZ

3d•Onsite

About The Position

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. The AS400 (IBM i) Infrastructure Analyst will be responsible for the administration, stability, performance, and security of the IBM i (AS/400) infrastructure. This role ensures high availability of critical business applications by managing system operations, capacity, upgrades, backup/recovery, and incident resolution, while working closely with application, database, and operations teams. This role will require employees to work on-site in the Phoenix area. Candidates are required to live in or around the Phoenix area, or be willing to relocate there.

Requirements

5+ years of hands-on experience administering IBM i (AS/400) environments.
Strong knowledge of: IBM i OS internals, subsystems, and storage management, CL commands and scripting, Job scheduling and workload management
Experience with backup/recovery tools and procedures.
Working knowledge of high availability and disaster recovery concepts.
Familiarity with ITIL-based service management processes.
Strong troubleshooting, analytical, and communication skills.

Nice To Haves

Experience with Power Systems hardware and virtualization (LPARs).
Experience with monitoring tools and automation frameworks.
Exposure to modernization initiatives (integration with open systems, APIs).
Prior experience in regulated or mission-critical environments.

Responsibilities

Administer, monitor, and support IBM i (AS/400) systems in production, development, and test environments.
Perform system configuration, upgrades, PTF management, and OS releases.
Manage system objects, libraries, user profiles, authorization lists, and security settings.
Monitor system performance, job queues, subsystems, disk usage, and system logs.
Manage high availability (HA) and disaster recovery (DR) solutions (e.g., PowerHA, MIMIX, iCluster).
Perform capacity planning and performance tuning.
Execute backup and recovery procedures and conduct regular restore testing.
Troubleshoot and resolve system-level incidents and performance issues.
Support change management processes, including patching and infrastructure changes.
Work collaboratively with service management tools (e.g., ServiceNow).
Enforce IBM i security best practices, user access controls, and audit requirements.
Support internal and external compliance audits (SOX, PCI, etc.).
Monitor system access, review logs, and remediate vulnerabilities.
Develop and maintain CL, RPG, or scripting solutions to automate operational tasks.
Identify and implement infrastructure improvements and optimization opportunities.
Create and maintain technical documentation, runbooks, and operational procedures.