Artificial Intelligence (AI) Operations Manager
Bread Financial•Pennsbury Township, DE
•Onsite
About The Position
The Artificial Intelligence (AI) Operations Manager role will manage the design and implementation of productionized AI solutions to solve business problems. This role will work closely with our data science teams to enable the integration of AI/Machine Learning (ML) models into business processes. These solutions will be scalable, resilient, and secure. This role will manage projects that maintain CI/CD pipelines, productionize models (ML/DL/LLM), and develop integration code needed to deploy AI solutions.
Requirements
- Bachelor’s Degree in Statistics, Mathematics, Engineering, Data Science, Computer Science, Economics, or equivalent, relevant work experience
- 5+ years of experience in AI Ops, ML engineering, data science, data engineering, DevOps, analytics, or related fields.
- 3+ years of experience leading project(s), mentoring and/or coaching experience, demonstrated subject matter expert in department.
Nice To Haves
- Master’s Degree in Statistics, Mathematics, Engineering, Data Science, Computer Science.
- 8+ years of experience in AI Ops, ML engineering, data science, data engineering, DevOps, analytics, or related fields.
- Experience building or supporting enterprise‑scale generative AI solutions, including LLM‑based applications and high‑volume production use cases.
- Background working in highly regulated industries (financial services preferred) with strong familiarity in data privacy, governance, and compliance requirements for AI/ML.
- Demonstrated ability to improve and mature AI/ML operational processes, streamline workflows, and drive efficiency while partnering across onshore/offshore teams.
Responsibilities
- Provide managerial leadership to the AI Ops team, drive delivery of productionized Artificial Intelligence (AI) solutions, manage team goals, mentor staff, and recruit top talent.
- Lead AI Operations associates, partner with data science teams on solution delivery, lead discovery & solution design, and ensure successful delivery of monitoring and maintenance of AI solutions.
- Guide adherence to compliance, security, and governance processes.
- Partner with Release Management, Infrastructure, DevOps, etc. to ensure smooth and successful deployments.
Benefits
- medical
- prescription drug
- dental
- vision
- other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability)
- Six weeks of 100% paid parental leave
- 401(k) plan
- 11 paid holidays
- Flexible Time Off (FTO) program
- 80 hours of Paid Sick and Safe Time (“PSST”)
- 40 hours of Illinois PSST
- 40 hours of Illinois Paid Leave
- company stock purchase
- annual incentive bonus
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What This Job Offers
Job Type
Full-time
Career Level
Manager
