Arrow Food Server

Caesars Entertainment•Chandler, OK

1d•Onsite

About The Position

This role involves providing excellent customer service in a food service environment. The server will be responsible for taking orders, serving food and beverages, managing guest payments, and ensuring a positive dining experience. Key aspects include maintaining a welcoming atmosphere, handling guest concerns, and adhering to company policies and standards.

Requirements

Ability to get along with co-workers and work as a team.
Ability to read, write, speak and understand English.
Must present a well-groomed, professional appearance.
Must be able to work a varied schedule including holidays, nights and weekends as needed.
Must be able to work a reasonable amount of overtime when required.

Nice To Haves

Ability to greet guests by their name when known.

Responsibilities

Greet guests and make them feel welcome.
Write down food and beverage orders.
Enter orders into the computer system.
Expedite drink orders from the bar and serve them to customers.
Pick up food orders from the kitchen and serve to customers.
Perform routine server station work such as preparing toast, dressing salads, and ladling soup.
Deliver table set-ups with food orders and clear them in a timely manner.
Assist other servers and server assistants as necessary.
Clear and clean tables and work area.
Perform all assigned side work.
Ensure breakdown of station at end of shift and complete daily cleaning tasks.
Have complete knowledge of the menu, prices, and drink recipes.
Wear proper attire in a neatly groomed fashion.
Handle and solve customer concerns and questions.
Take responsibility for handling guest complaints and resolving them.
Prepare and deliver checks to guests.
Process guest payments at the table and close checks in the computer system.
Give guests a warm farewell.
Meet attendance guidelines and adhere to company policy.
Follow the Everyone Greets Everyone (EGE) policy, proactively greeting guests and team members.
Participate in all mandatory meetings and pre-shift BUZZ sessions.