Arrest Processing Manager
About The Position
The Criminal Justice Manager oversees the operations of Information Gathering and Positive Identification within the Arrest Processing Division of the Mecklenburg County Sheriff’s Office. They are responsible for managing staff and ensuring efficient and accurate processing of individuals who have been arrested. This includes verifying and documenting personal information, conducting background checks, fingerprint identification, and coordinating with other departments such as booking and records. The Criminal Justice Manager oversees the division's Information Gathering Supervisors. They ensure compliance with legal and departmental procedures, train and evaluate staff, and may assist in developing and implementing new policies and procedures. They play a crucial role in maintaining the integrity and efficiency of the arrest processing function within the agency.
Requirements
- Minimum of 5 years of experience
- Bachelor's Degree
Nice To Haves
- Combination of relevant education and relevant experience accepted
Responsibilities
- Manage a diverse unit responsible for collecting and maintaining all arrest data for thousands of arrests in Mecklenburg County, ensuring all criminal history data is reviewed, identifying warrants on individuals arrested in Mecklenburg County, and maintaining the warrant repository for Mecklenburg County.
- Ensuring employees are familiar with changes in legal mandates and developing training for all systems utilized in the operation.
- Managing those certified in positive identification (i.e., fingerprinting).
- Responsible for advising other law enforcement agencies of changes that require changes to processes currently in place and monitoring compliance.
- Interface with multiple criminal justice agencies, including the DAs Office, Administrative Office of the Courts, and Clerk’s Office, to monitor activities and ensure accuracy and compliance with legal mandates from the State Bureau of Investigations (SBI) with regards to DCI (Division of Criminal Information) and NCIC (National Crime Information Center) operations and serve as agency TAC and auditing compliance.
- Providing necessary staff training, staying informed of all new laws and procedures, interacting with a multitude of local and state law enforcement agencies, scheduling work, maintaining staff personnel records, and ensuring compliance with records and retention laws for all files.
- Provides oversight and manages the day-to-day operations of the civilian Information Gathering staff and Fingerprint Examiners in the Arrest Processing Center (APC).
- Work with Command staff in APC to ensure all duties are completed in a timely and accurate manner with emphasis on peak demand.
- Train new employees and ensure continuous training for existing employees in all applications, and monitor/audit compliance.
- Serve as subject matter expert for the agency, as well as other law enforcement agencies, and represent the agency as the local database administrator for Mecklenburg County.
- Direct the work of 24 employees on various shifts, provide work schedules, process performance, and counsel individual staff as needed.
- Perform Mid-Year and Performance Reviews for 8 direct reports.
- Ensure staff provide excellent customer service and monitor staff interaction with customers (other agencies) and co-workers.
- Collect and maintain statistics and advise management of trends and/or potential issues.
- Assist with developing the division budget, maintain supplies for daily office operations, and make recommendations for additional or new office equipment.
- Write or revise policies and procedures for the division as necessitated by law changes.
- Serve as Agency TAC for DCI and coordinate federal and state audits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
