Armed Security Shift Supervisor

Allied Universal • Whiteville, NC

2d • Onsite

About The Position

Allied Universal Services is seeking the position of an Armed Security Shift Supervisor. This role involves supervising and coordinating the delivery of quality services on a specific shift at an assigned customer. The Armed Security Shift Supervisor acts as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers. They supervise staff on the assigned shift, providing coaching, recognition, and discipline within approved empowerment range. The position requires the ability to work in various environments, occasionally lift or carry up to 40 pounds, climb stairs, ramps, or ladders, and stand or walk on various surfaces for long periods of time.

Requirements

• Be at least 21 years of age with high school diploma or equivalent.
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws.
• Display exceptional customer service and communication skills.
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites.
• Ability to handle crisis situations at the client site, calmly and efficiently.
• Work in various environments such as cold weather, rain/snow or heat.
• Occasionally lift or carry up to 40 pounds.
• Climb stairs, ramps, or ladders occasionally during shift.
• Stand or walk on various surfaces for long periods of time.

Responsibilities

• Supervise and coordinate the delivery of quality services on a specific shift at an assigned customer.
• Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers.
• Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.
• Communicate staffing needs on shift to Account Manager or Operations Manager.
• Assure that officers receive appropriate training, developing them in both technical and professional skills.
• Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager.
• Administer JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures.
• Assist Account or Operations Manager to manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED