Armed Security Response Team Agent

Allied Universal • San Francisco, CA

1d • Onsite

About The Position

The Armed Security Response Team (SRT) Agent safeguards designated Allied Universal Enhanced Protection Services clients, personnel, facilities, and corporate assets in San Francisco, California. The role operates within a protective response model, providing a visible or low-profile security presence as appropriate. Agents maintain situational awareness, identify emerging risks and deviations from environmental baselines, and communicate timely, accurate information to security stakeholders. The position requires professional judgment, physical fitness, emotional intelligence, discretion, and strong communication and customer-service skills in a high-profile corporate environment.

The standard schedule is at least five eight-hour shifts per week, Monday through Friday, with flexibility to work nights, weekends, holidays, and adjusted schedules to meet client and operational requirements. The agent reports to the SRT management team and works with cross-functional security staff, program stakeholders, law enforcement, and emergency response agencies.

Requirements

• Must be a U.S. citizen.
• High school diploma or equivalent.
• Valid U.S. driver's license with a clean driving record.
• Ability to obtain and maintain applicable California security guard and firearm permits, licenses, and credentials.
• At least five years of relevant experience in law enforcement, military service, or armed security operations.
• Knowledge of security operations, protective services, and professional enforcement practices.
• Proficiency with approved handguns and compliance with applicable firearms qualification requirements.
• Current First Aid, CPR, and AED certifications.
• Ability to maintain a high level of physical fitness and professional appearance.
• Ability to work at least eight-hour shifts, including weekdays, nights, weekends, and holidays as operationally required.
• Ability to perform mobile and static security responsibilities.
• Experience preparing incident reports, operational summaries, and after-action reports.
• Strong written, verbal, analytical, and interpersonal communication skills.
• Working knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint.
• Demonstrated integrity, reliability, discretion, and trustworthiness.
• Ability to work independently and contribute effectively to a team-oriented security program.
• Ability to communicate effectively with corporate leadership, security management, client representatives, employees, and external stakeholders.
• Ability to use sound judgment and emotional intelligence in challenging interpersonal situations, maintain confidentiality, adapt to changing priorities, and balance security duties with a client-focused approach.

Nice To Haves

• Additional medical training and current advanced medical certifications.
• Continuing education in security management, protective services, leadership, or related disciplines.
• Foreign language proficiency.
• Advanced training in conflict resolution and de-escalation.
• Crisis Intervention Training (CIT).
• Experience with community-oriented security practices and problem-solving approaches.
• Experience supporting corporate executives, high-profile clients, or complex security programs.

Responsibilities

• Provide professional armed security and protective services for designated personnel, properties, facilities, and corporate assets.
• Collaborate with the cross-functional security team and communicate effectively with program stakeholders.
• Safeguard worksites and personnel while protecting sensitive, confidential, and proprietary information.
• Identify, assess, deter, and report potential risks, threats, and vulnerabilities.
• Maintain situational awareness and communicate relevant security observations and emerging concerns.
• Support implementation and continuous improvement of the Statement of Work and contractual security requirements.
• Participate in operational training, professional development, and program sustainment activities.
• Conduct threat, risk, and vulnerability assessments within assigned responsibilities.
• Operate company or assigned motor vehicles safely and in compliance with applicable laws and regulations.
• Establish and maintain professional working relationships with local law enforcement and emergency response agencies.
• Assist with security coordination and business continuity initiatives.
• Maintain accurate daily activity logs, operational records, incident reports, and after-action documentation.
• Demonstrate discretion, sound judgment, and exceptional customer service in all interactions.
• Provide guidance, coaching, and mentorship to unarmed security personnel regarding security standards, customer service, and operational procedures.

Benefits

• Medical, dental, and vision insurance.
• Company-paid employee life insurance.
• Paid employee training and professional development opportunities.
• 401(k) retirement plan.
• Employee Assistance Program (EAP).
• Paid holidays and flexible paid time off (PTO).
• Domestic and international travel opportunities.
• Career advancement and potential relocation opportunities.
• Supportive company culture that values teamwork, professionalism, integrity, and work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED