Armed Security- Gatehouse & Patrol

Cambridge Security Services • West Palm Beach, FL

3d • Onsite

About The Position

The Armed Security Officer supports safety and security operations within upscale country club communities in West Palm Beach, Florida. The role combines access control, armed foot or vehicle patrol, surveillance, gatehouse operations, incident response, and detailed documentation with courteous, high-level customer service for residents, members, employees, guests, and visitors. Officers are expected to maintain a safe and welcoming environment, enforce property rules and post orders, and represent the community professionally.

The position offers multiple shifts with hours that vary; the stated schedule is 32–40 hours. Assignments may be indoors or outdoors and involve extended standing, walking, sitting, and patrol across different surfaces and in varied weather. Officers may encounter high-stress emergencies or disturbances and must remain alert and able to respond throughout an eight-hour shift or as operationally required.

Requirements

• Valid Florida Class D and G security licenses.
• Valid driver's license.
• High school diploma or equivalent.
• At least 21 years of age.
• Ability to pass a background screening and drug test.
• Ability to pass a mental health assessment.
• Reliable transportation.
• Clear verbal and written communication skills in English, including the ability to draft reports.
• Active listening skills.
• Ability to assess and evaluate situations effectively and identify critical issues quickly and accurately.
• Strong customer service skills.
• Ability to remain calm under pressure.
• Good judgment and situational awareness.
• Professional appearance, demeanor, and attitude.
• Must be a U.S. citizen or a foreign citizen authorized to work legally in the United States.
• Ability to perform duties indoors and outdoors in diverse weather conditions, including extreme heat, cold, and rain.
• Ability to stand, sit, walk, and patrol for extended periods and move between posts for an eight-hour shift or as operationally required.
• Ability to walk on pavement, grass, and uneven terrain; react quickly in emergencies, including potentially running, climbing stairs, or navigating obstacles.
• Visual acuity to monitor CCTV and surroundings, and hearing ability to respond to alarms and communicate by two-way radio or telephone.
• Ability to reach frequently and occasionally squat, kneel, or stoop to inspect vehicles or property.
• Ability to occasionally lift, carry, push, or move up to 50 pounds.
• Ability to maintain alertness and attention to detail during extended observation.

Nice To Haves

• One year of experience in a gated country club environment performing patrol, gatehouse, and security dispatch duties.
• Experience with alarm systems and responding to alarm activations.
• Experience with the ABDI gate access system.
• Experience with Avigilon camera systems.

Responsibilities

• Conduct armed interior and exterior foot and/or vehicle patrols to identify unusual conditions, security concerns, and safety hazards.
• Monitor CCTV and alarm systems to maintain site awareness.
• Sound alarms or contact police or fire departments promptly in response to fires, medical emergencies, or unauthorized persons.
• Respond promptly to incidents, emergencies, and disturbances on the property.
• Verify guest and vendor credentials, permit authorized entry, and monitor entrances and exits.
• Warn people who violate property rules and enforce rules and post orders.
• Investigate and prepare detailed reports on accidents, incidents, and suspicious activities.
• Maintain daily activity logs documenting shift events for management.
• Provide courteous, professional customer service to residents, members, employees, and visitors.
• Act as a visible deterrent to crime and help maintain a safe and secure environment.
• Complete all training required for the position.

Benefits

• Major medical coverage.
• Dental and vision insurance.
• Paid vacation.
• Free uniforms.
• Holiday premium pay of 1.5 times the hourly rate for hours worked on company-recognized holidays.
• Industry-leading training.
• Work Perks Discount Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED