Armed Security Officer (Midland/Bay City)

MyMichigan Health•Midland, MI
•Onsite

About The Position

This position splits time between the Midland and Bay City locations. The Armed Security Officer performs routine patrols, writes incident reports, responds to emergency and non-emergency calls throughout the campus, and provides security services to help ensure a safe environment for staff and visitors. The role also monitors security, fire, and facility alarm systems; responds to hospital emergency pages and panic alarms; assists with helicopter flight operations and morgue operations; and enforces facility policies. Armed security staff may respond to active-shooter or other lethal threats and attempt to neutralize the threat when possible. The position requires communication and interaction with the public, hospital staff, patients, contractors, and security personnel. Work may involve stressful situations, trauma, grief, death, physical management of people in crisis, and exposure to bloodborne pathogens or other potentially infectious materials. The officer must be able to wear a bullet-resistant vest and required personal protective equipment, remain awake and attentive, and move about the facility while performing the job's physical functions. The position requires a high school diploma or GED. Military, corrections, or law enforcement experience is preferred.

Requirements

  • High school diploma or GED.
  • Interpersonal skills to communicate successfully with individuals and groups.
  • Ability to communicate information clearly and understandably to people at all levels.
  • Must pass Security Defensive Tactics Training.
  • Must pass taser and pepper gel training.
  • If driving a company vehicle, must be eligible under hospital insurance guidelines.
  • Must be able to wear a bullet-resistant vest.
  • Must be able to wear personal protective equipment that includes latex materials or an appropriate substitute if required for the position.
  • Must be able to move freely about the facility, with or without an assistive device, and perform the job functions described.
  • Frequently sit, stand, and walk for extended periods; may need frequent postural changes such as stooping, kneeling, or crouching.
  • Ability to perform physical management, including restraining, maneuvering, and holding combative individuals.
  • Must follow MyMichigan Health bloodborne pathogen and TB testing requirements.
  • Ability to handle multiple tasks, get along with others, work independently, maintain regular and predictable attendance, and stay awake.
  • Dexterity including handling, reaching, grasping, fingering, and feeling; these movements may be required repetitively on a regular to frequent basis.
  • Must meet the stated moderate physical demands: occasional lifting or carrying of 11–20 lbs.; frequent handling of 10 lbs. and/or walking, standing, and pushing or pulling arm/leg controls.
  • TEAM ADVANCED: Techniques for Effective Aggression Management required within 6 months of hire.
  • Pre-Employment Psychological Examination required before hire.
  • DMV record check required.
  • Concealed Pistol License required.
  • Basic Life Support certification required within 6 months of hire; AHA is the listed qualification source.
  • Michigan Commission on Law Enforcement Standards firearms qualification required before hire and annually after hire.

Nice To Haves

  • Military, corrections, or law enforcement experience preferred.

Responsibilities

  • Conduct continuous random patrols using a patrol vehicle, bicycle, or foot patrol.
  • Respond to calls from the public, hospital staff, and the security dispatcher.
  • Monitor and page fire codes received on the fire monitor system in security dispatch.
  • Respond to hospital emergency overhead pages as directed by security dispatch.
  • Physically manage patients experiencing a crisis.
  • Escort patients to In Patient Mental Health or other facility areas at staff request.
  • Monitor and report alarms received on the S&D alarm panel, generator alarm panel, HVAC computer, and Medical Air Gases alarm panel.
  • Answer calls for assistance received on the security emergency phone line of the facilities help line.
  • Create maintenance work orders for calls received on the facilities help line.
  • Enter information from maintenance job logs and work orders into the TMS application.
  • Monitor the CCTV system for suspicious circumstances and dispatch a security officer when required.
  • Assist with helicopter flight operations, including securing and unlocking doors as prescribed by policies and procedures or as directed by the Security Manager or Supervisor.
  • Notify the Security Manager and/or Supervisor through the chain of command about major incidents on facility property.
  • Enforce parking policy as directed.
  • Escort employees to and from their vehicles when requested or assigned by the Security Supervisor or Security Manager.
  • Respond to panic alarms throughout the facility.
  • Respond to active-shooter or other lethal threats and attempt to neutralize the threat if possible.
  • Enforce the requirement that contractors working above the ceiling or who have removed a ceiling tile possess a yellow copy of the Above Ceiling Access Permit.
  • Write reports as required by policy.
  • Follow departmental and medical center policies and procedures.
  • Demonstrate competency in Microsoft Windows.
  • Assist with morgue operations, including handling deceased patients.
  • Participate in further learning opportunities offered by MyMichigan Health.
  • Perform other duties and tasks as assigned.
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