Armed Security Officer

Citadel Security USA•Glenwood Springs, CO

19d

About The Position

Citadel Security USA is seeking a vigilant and dependable Armed Security Officer to protect employees, patients, visitors, and staff at an assigned facility in Glenwood Springs, Colorado. The role calls for sound judgment, professional communication, and appropriate responses to safety concerns and challenging situations. Officers provide a visible security presence, conduct routine rounds, monitor surveillance systems, and respond to requests for assistance. Situations may include behavioral escalations, combative individuals, emergency medical arrivals, and other urgent safety concerns. The officer must carry out armed duties responsibly and follow applicable laws, company policies, and assignment-specific procedures. This is a full-time position with four 10-hour shifts, from 10:00 AM to 8:00 PM, at a rate of $23.50 per hour. The position requires a valid driver’s license, a minimum age of 21, and required vaccinations, including a flu shot.

Requirements

Must be at least 21 years of age.
Must possess a valid driver’s license.
Must meet applicable licensing, authorization, and qualification requirements for armed security duties.
Must satisfy assignment vaccination requirements, including the required flu shot.
Ability to remain alert and make sound decisions in stressful or rapidly changing situations.
Strong observation skills and attention to detail.
Professional verbal communication and clear written reporting abilities.
Working knowledge of security procedures, emergency protocols, and post orders.
Ability to stand, walk, and conduct rounds for extended periods.
Basic computer skills and ability to complete digital reports and activity logs.
Ability to communicate effectively with staff, supervisors, and emergency responders.
Ability to maintain firearm safety and demonstrate the required level of proficiency for the assignment.
Willingness to complete required company onboarding and applicable screening or qualification processes.

Nice To Haves

Previous experience in armed security, law enforcement, military service, or a related protective role.
Experience responding to emergencies, behavioral escalations, or other challenging incidents.
Familiarity with CCTV systems, alarm monitoring, and access control procedures.
Experience using TrackTik, Belfry, or comparable operational reporting applications.
Strong driving skills and a clean driving record.
Ability to remain composed, communicate clearly, and follow established response procedures during high-pressure situations.

Responsibilities

Conduct regular foot patrols in assigned buildings and surrounding areas to identify suspicious activity, unsecured access points, and safety hazards.
Monitor surveillance camera activity and promptly report unusual behavior or security concerns.
Respond to calls for assistance and address disturbances, escalating behavior, and immediate safety risks.
Assist with security responses involving combative individuals, emergency medical arrivals, and other urgent situations according to established protocols.
Maintain control and safe handling of an authorized firearm in accordance with applicable laws, training, and company procedures.
Perform scheduled rounds to maintain an active security presence and identify issues requiring attention.
Inspect doors, windows, entrances, and other access points to help keep assigned areas secure.
Respond promptly to alarms, emergency notifications, and requests for security support.
Communicate with supervisors and relevant personnel using radios, mobile devices, or approved reporting systems.
Document incidents, unusual observations, safety concerns, and actions taken in clear, accurate reports.
Assist staff with security-related concerns in a calm, respectful, and professional manner.
Support emergency response efforts and coordinate with law enforcement or emergency responders when appropriate.
Follow assigned post orders, facility procedures, access requirements, and company policies.
Maintain confidentiality and exercise sound judgment when handling sensitive information.