Armed Security Officer

Signal Security • Chicago, IL

25d

About The Position

An Armed Security Officer conducts foot and vehicle patrols of courtyards, offices, pools, and other high-value areas. The officer verifies that access points are secured and helps protect property and residents through attentive observation, positive engagement, and response to emergencies. Duties include mobile security services performed in a company patrol vehicle, with work carried out according to site-specific instructions and post orders. Additional duties listed in the site’s post orders are also required.

Officers document their work using company technology and web- or app-based software, communicate with customers, teammates, and supervisors, and help de-escalate issues professionally. They are responsible for the care and inspection of their assigned vehicle and any Signal equipment used during their shift. The position requires meeting established reporting, service-quality, time, appearance, and operational expectations.

Requirements

• Must be at least 21 years old.
• High school diploma or GED.
• Perc card and armed training certificate.
• Pass a background check and drug test.
• Valid driver’s license and good driving record.
• Reliable transportation.
• Complete training modules within the first month.
• Excellent organizational, oral, and written communication skills.
• Demonstrated commitment to service, organizational values, and professionalism through appropriate conduct and demeanor.
• Able to move equipment weighing up to 20 pounds.

Responsibilities

• Conduct foot and vehicle patrols of courtyards, offices, pools, and other high-value areas, ensuring access points are secured and helping protect property and residents.
• Deliver mobile security services using a company patrol vehicle in accordance with company expectations and site-specific instructions or post orders.
• Write detailed and accurate reports during each shift using company technology and web- or app-based software.
• Arrive on time, clock in and out, meet time commitments, follow instructions, and comply with dress code and appearance standards.
• Interact with internal and external customers on site and cultivate customer-service relationships.
• Communicate promptly with the Advanced Patrol Officer and/or Branch Patrol Supervisor about customer- or property-related information and concerns.
• Maintain the assigned vehicle during the shift, including fueling, washing, interior cleanliness, and inspection.
• Care for assigned Signal equipment, including radios, access keys or cards, uniforms, and devices.
• Manage daily activities to meet benchmarks and expectations established by the Branch Patrol Supervisor, including reporting standards and service quality.
• De-escalate issues through prompt, professional communication.
• Receive and share information with the Branch Patrol Supervisor through the Branch Supervisor Daily Scrum, including client needs, route changes, and post-order updates.
• Complete additional duties specified in the site’s post orders.

Benefits

• Tuition assistance for part-time or full-time employees and immediate family members.
• Paid training.
• Flexible schedule.
• Career advancement opportunities.
• Veteran- and first-responder-friendly workplace.
• 401(k) and health benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED