Armed Security Officer - Reception Center

Allied Universal • San Antonio, TX

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Armed Security Officer - Reception Center in San Antonio, TX, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a professional financial institution location as a Front Desk Officer in an armed post, where you will greet visitors, manage access, monitor the lobby, and support security-related operations with strong customer service and communication. In our agile, reliable, and innovative team, you will help create a welcoming environment while putting people first, working with integrity, and delivering through teamwork.

Requirements

• Level III Armed Guard Card is required in Texas only.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to visitors, employees, and/or vendors by following site-specific policies, access procedures, and front desk protocols at a financial services location.
• Monitor lobby and reception activity, verify identification and/or visitor information, and help to support authorized entry in accordance with security-related procedures.
• Respond to incidents, questions, and/or critical situations in a calm, problem-solving manner, escalating concerns through proper communication channels when appropriate.
• Answer phones, direct guests, and maintain accurate visitor logs, badges, and/or arrival records while supporting daily front desk operations.
• Observe the front desk area for unusual activity and help to deter disruptions by reporting concerns promptly and following emergency response activities when needed.

Benefits

• Access to a retirement savings plan
• medical insurance
• dental insurance
• vision insurance
• basic life and AD&D insurance
• disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED