Armed Security Officer- Gatehouse
About The Position
We are seeking a reliable, professional Armed Gatehouse Officer to support safety and security operations within an upscale country club community in Boca Raton. The ideal candidate is disciplined, attentive, and committed to providing high level security and exceptional customer service. This role involves performing duties that include access control operations, conducting foot or vehicle patrol, securing equipment and people, performing surveillance, utilizing gatehouse technology, completing detailed reports, responding effectively to emergency situations, and preventing criminal activity all while maintaining a courteous and professional demeanor when interacting with residents and guests.
Requirements
- Possess valid Florida Class D and G security licenses
- Possess valid Driver’s License
- High School Diploma or equivalent
- 21 years of age or older
- Ability to pass background screening and drug test
- Ability to pass a mental health assessment
- Reliable transportation
- Clear verbal and written communication skills
- Active listening skills
- Ability to assess and evaluate situations effectively
- Ability to identify critical issues quickly and accurately
- Strong customer service skills
- Ability to remain calm under pressure
- Good judgment and situational awareness
- Professional appearance, demeanor, and attitude
- Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
- Must be able to successfully complete all training required for the position
Nice To Haves
- 1 year of experience in a gated country club environment performing patrol, gatehouse, and security dispatch duties
- Experience with alarm systems and responding to alarm activations
- Experience with ABDI gate access system
- Experience with Avigilon camera systems
Responsibilities
- Conduct armed foot and/or vehicle patrols (interior and exterior) to watch for irregular or unusual conditions that may create security concerns or safety hazards.
- Monitor CCTV and alarm systems to ensure constant site awareness.
- Sound alarms or call police/fire departments immediately in the event of fire, medical emergencies, or the presence of unauthorized persons.
- Respond promptly to all incidents, emergencies, and disturbances on the property.
- Permit authorized persons to enter property by verifying guest/vendor credentials and monitoring all entrances and exits.
- Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, while ensuring all property rules and post orders are strictly enforced.
- Investigate and prepare detailed reports on accidents, incidents, and suspicious activities.
- Maintain comprehensive daily activity logs to ensure all shift events are documented for management.
- Provide high-level customer service by aiding residents, members, employees, and visitors in a courteous and professional manner.
- Act as a visual deterrent to crime while maintaining a safe and secure environment for all patrons.
Benefits
- Major Medical
- Dental & Vision Insurance
- Paid Vacation
- Free Uniforms
- Holiday Premium Pay: Earn 1.5x your hourly rate for all hours worked on company-recognized holidays.
- Industry-Leading Training
- Work Perks Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
