Armed Security Officer - Entry Desk

Allied Universal•San Antonio, TX

1d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Armed Security Officer - Entry Desk in San Antonio, TX, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer at a financial institution location, you will be the welcoming first point of contact, helping to monitor access, manage visitor interactions, and support a professional environment through strong communication and customer service. At Allied Universal, you will contribute to security-related operations with a caring, reliable approach, working as part of a team that values agility, innovation, and integrity.

Requirements

Level III Armed Certification is required for Texas only.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Comfort using a computer or tablet is preferred.
Access control and/or badge experience is preferred.
Customer service experience is preferred.
An armed guard card and/or license is preferred.

Responsibilities

Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a financial institution location.
Monitor front desk activity, greet visitors, verify identification and/or appointments, and direct guests, employees, and vendors according to site access protocols.
Respond to incidents, questions, and critical situations in a calm, problem-solving manner while documenting relevant details and communicating with site contacts as needed.
Assist with access control duties, maintain visitor logs and front desk records, and help to deter unauthorized entry through attentive presence and adherence to post instructions.