PT (West Palm Beach Regional Office)

St. Moritz Security Services•Jupiter, FL

About The Position

St. Moritz Security Services is hiring an Armed Flex Security Officer for the West Palm Beach Regional Office, with the job location listed as Palm Beach Gardens. The Security Officer provides security services at assigned locations, focusing on observing and reporting. Work may include monitoring activity, patrolling interior and exterior areas on foot or by vehicle, golf cart, or bicycle, identifying and reporting suspicious activity and safety hazards, maintaining daily activity reports, writing detailed incident reports, enforcing site rules and post orders, and responding to emergencies. The officer carries out duties according to the Post Order Manual, company policies, and site-specific procedures. Assignment duties may also include customer service, loss prevention, retail security, lobby and visitor reception, elevator or loading dock security, and other safety and security functions. Officers must respond to incidents in accordance with post orders and the Company’s Use of Force Policy, complete reports, and notify appropriate parties. The role requires participation in company and site training, compliance with attendance and grooming standards, and reliable, professional interaction with clients and others.

Requirements

High school diploma or equivalent.
Valid registration, permit, or license required by the state of employment; Florida D License and Florida G License are listed as certification requirements.
Successful completion of a background investigation and, where required, a post-offer/pre-employment drug and alcohol test; additional client screenings or procedures may apply.
Maintain active required registrations, licenses, and permits for the jurisdiction and carry appropriate documents while on duty.
Ability to write effective, concise, and legible reports.
Strong customer service skills and the ability to interact courteously and professionally with people at all levels and de-escalate situations.
Ability to take initiative, prioritize multiple competing assignments, and manage deadlines.
Professional demeanor, articulation, independent judgment, and discretion.
Strong verbal and written communication skills and ability to work as a team player with clients and people throughout the organization.
Reliable transportation or access to public transportation to arrive at work on time.
A current state driver’s license, clean driving record as determined by SMSSI, and ability to safely operate a motor vehicle, golf cart, or bicycle may be required for assignments involving those vehicles.

Nice To Haves

Current or prior military experience or college education in the security field.
One to three years of professional-level work experience preferred.
Prior experience in security, law enforcement, military, or customer service.
Experience in security-industry scheduling, operations, or other functions.

Responsibilities

Provide security services at assigned locations, focusing on observing and reporting.
Monitor and report activity, suspicious persons, security threats, unsafe conditions, hazards, and emergency situations.
Conduct foot patrols and, when applicable, vehicular, golf cart, or bicycle patrols of assigned areas.
Follow the Post Order Manual and company and site-specific policies, procedures, rules, and regulations.
Perform site-specific security and support duties, which may include customer service, loss prevention, retail security, lobby and visitor reception, elevator security, and loading dock security.
Write detailed, accurate, and legible incident reports and maintain daily activity reports.
Contact site supervision, field management, or other appropriate individuals as directed or as needed.
Respond to incidents and emergencies in accordance with post orders and the Company’s Use of Force Policy; take appropriate action, complete reports, and notify appropriate parties promptly.
Provide security, customer service, or support functions as directed by a supervisor or requested by the client.
Follow company procedures and maintain attendance, grooming, and customer service standards.
Participate in required company and site orientation and training programs.
Maintain current required registrations, licenses, permits, and documents while on duty.