Armed Field Supervisor - Transit Station Security

Allied Universal • Los Angeles, CA

17d • Onsite

About The Position

Allied Universal Services is seeking an Armed Field Supervisor to supervise and coordinate the delivery of quality services to an assigned customer. The supervisor serves as a liaison among customers, Operations Managers, and security officers, and supervises site staff by providing coaching, recognition, and discipline within the approved empowerment range. The schedule is subject to operational needs. This is a driving position and requires a valid California driver’s license and a clean motor vehicle record in accordance with site policies. Pay is $29.50 per hour.

Requirements

• Be at least 21 years of age and have a high school diploma or equivalent.
• Have worked with the company for at least 180 days and possess site-specific knowledge and experience.
• Hold an active exposed firearm certification.
• Have a valid California driver’s license and a clean motor vehicle record in accordance with site policies.
• Have effective written and oral communication and interpersonal skills, including the ability to interact professionally with personnel at all levels and the general public.
• Demonstrate exceptional customer service and communication skills.
• Have intermediate computer skills and be able to operate wireless technology at client-specific sites.
• Be able to use scheduling and billing software to generate and interpret reports.
• Successfully complete a background investigation and drug screen in accordance with applicable laws.
• Meet applicable state or local licensing requirements, which may be required before employment.
• Be able to work in cold, wet, snowy, or hot weather; occasionally lift or carry up to 40 pounds; occasionally climb stairs, ramps, or ladders; and stand or walk on various surfaces for long periods.

Nice To Haves

• Active baton certification.

Responsibilities

• Supervise and coordinate the delivery of quality services to an assigned customer.
• Act as a liaison between customers, Operations Managers, and security officers.
• Supervise site staff and provide coaching, recognition, and discipline within the approved empowerment range.
• Ensure officers receive appropriate training and develop their technical and professional skills.
• Manage staff performance through coaching, counseling, discipline, performance evaluations, and recognition.
• Ensure employee grievances are heard with support from appropriate branch or regional HR employees.
• Handle client-site crisis situations calmly and efficiently.
• Use scheduling and billing software to produce and interpret reports and take appropriate business-management action.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company’s 401(k) plan.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
• DailyPay and weekly pay options.
• Career progression opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED