Arlington Float Pool CMA I

Physicians East•Greenville, NC

9d•Onsite

About The Position

Physicians East, P.A. is a team of healthcare professionals focused on delivering quality, cost-efficient, comprehensive healthcare to Eastern North Carolina. The Arlington Float Pool CMA I supports patient care in the daily clinic, assisting providers with office visits, physical exams, and in-office procedures. The role operates under the direction of a physician or RN and follows established clinical practices and office policies and procedures. The position is based at the Greenville location and covers outside locations as needed. The stated schedule is Monday through Friday, 7:30 a.m. to 5:30 p.m. Weekend work is rare but may occasionally be necessary, and early or late hours may occasionally be needed. Overtime may be required to ensure patient care, task completion, and timely return of calls. The role includes clinical and administrative support, such as preparing exam rooms; collecting patient histories and vital signs; documenting information in the electronic medical record; performing delegated clinical procedures; coordinating patient care; communicating with patients and care teams; and maintaining clinic supplies, equipment, cleanliness, and infection-control practices. The position reports to the Supplemental Supervisor, Clinical Supervisor, Location Manager, and Director of Operations, and has no supervisory responsibilities. The working environment is a clinic, with frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other common clinical conditions. Physical demands include standing and walking, handling and lifting patients, manual dexterity and eye-hand coordination, and occasionally lifting or carrying items weighing up to 100 pounds. The position requires normal visual acuity and hearing and involves exposure to bodily fluids.

Requirements

Graduate of an accredited program.
Licensure, if required, must be in good standing.
Experience with electronic medical record software is required.
Professional demeanor and recognition of privacy considerations for patients and families.
Strong written and verbal communication skills and ability to interact professionally with others.
Ability to actively listen.
Ability to observe and accurately and cogently draft narrative accounts of events in grammatically correct English.
Ability to spell, proofread, and edit written text.
Maintain CPR certification.
Maintain licensure in accordance with the North Carolina Board of Nursing.

Responsibilities

Assist providers during office visits, physical exams, and in-office procedures.
Prepare exam rooms for clinical procedures and assist practitioners with patient care.
Measure and record vital signs, including orthostatic blood pressure, temperature, pulse, weight, and height, and obtain appropriate health-history information.
Record medications, allergies, pertinent laboratory work, pharmacy, and primary care provider information in the electronic medical record.
Perform ear lavages, EKGs, wound care and dressing changes, IRIS procedures, catheterizations, UNNA boot applications, and other delegated procedures within the specialty area.
Assist with Pap smears and related laboratory work.
Provide patient education and administer injections and immunizations.
Manage prior authorizations and contribute to population health and care-gap closure.
Follow standing orders and department policies for tests such as urinalysis, flu, and strep tests.
Prepare and administer medicines by oral, intramuscular, intradermal, intravenous, or subcutaneous routes as ordered by a provider.
Order, stock, and maintain exam rooms and clinic areas.
Notify patients of laboratory results.
Answer patient phone calls and refill medications at the direction of a physician.
Make referrals to other departments and clinics to coordinate patient care.
Disinfect exam rooms between patients.
Start, maintain, and disconnect IVs as ordered by a physician or mid-level provider.
Act as a station floater, including communicating panic laboratory values to the care team, assisting with same-day requests, and managing station providers’ and staff’s desktops.
Maintain patient confidentiality and inform management of high-risk situations.
Use and clean equipment appropriately.
Maintain licensure in accordance with the North Carolina Board of Nursing and maintain CPR certification.
Practice infection control in accordance with OSHA guidelines and office policy.
Attend fire safety classes, clinical meetings, compliance training, and other continuing education offered by Physicians East.
Adhere to department and office policies.