Ariba Supplier Enablement Analyst

Johnson Controls•Glendale, AZ

1d•Remote

About The Position

The Ariba Supplier Enablement Analyst is responsible for executing supplier onboarding and enablement activities within the Ariba Network environment. This role supports ERP transformation initiatives and ensures suppliers successfully transact electronically, driving adoption, compliance, and operational performance. The position requires a balance of supplier-facing engagement, cross-functional coordination, and system troubleshooting, with a strong focus on continuous improvement and data-driven performance. The role operates with a high degree of independence, managing supplier enablement activities end-to-end while proactively resolving issues and contributing to process improvements across the P2P organization. As well as duties assigned by management. This is a remote position; however, occasional communication with contacts in other countries may be required, including phone calls outside of standard local business hours.

Requirements

Demonstrated experience with SAP Ariba (Buying & Invoicing), including supplier enablement and transaction support within a P2P environment
Strong problem-solving and analytical skills
Proficiency in Excel and data analysis (large datasets, dashboards)
Strong written and verbal communication skills, including supplier interaction (Teams, Outlook, OneNote, etc)

Nice To Haves

Knowledge of Accounts Payable and payment processes
Experience supporting ERP transformations (e.g., SAP, S/4HANA)
Familiarity with global invoicing compliance and tax requirements
Multilingual capability (English and Spanish preferred)

Responsibilities

Manage end-to-end supplier onboarding, including supplier outreach, onboarding sessions, and system training
Drive adoption of PO and electronic invoicing processes
Track and actively manage supplier readiness, identifying risks and driving mitigation actions.
Ensure alignment to program timelines
Manage supplier enablement mailbox; triage and resolve inquiries
Analyze and resolve complex issues related to PO submission, invoicing, and payments, driving cross-functional resolution with AP, IT, and Payment teams.
Drive resolution of recurring issues through root cause analysis (globally)
Investigate invoices in exception/reconciling status and drive resolution
Act as a subject matter resource for Ariba enablement activities and provide guidance on best practices
Support supplier onboarding activities tied to ERP migrations (e.g., SAP S/4HANA)
Participate in project meetings and execute assigned enablement tasks
Align supplier onboarding timelines with ERP cutover schedules
Track supplier enablement pipeline and onboarding progress
Monitor KPIs including supplier activation, invoice success, and paid-on-time (POT) performance
Maintain and validate Ariba dashboards and reporting accuracy
Maintain and monitor country-specific invoicing and tax requirements, including changes in regional regulations
Identify trends and recommend process improvements
Partner with internal stakeholders to enhance tools, workflows, and user experience