Arena Operator I

Strathcona County • Ardrossan, AB

4h • CA$21 - CA$26 • Onsite

About The Position

As an Arena Operator I, you will serve and interact with guests, as well as work closely with the Arena Operations team to ensure facilities are clean and safe for guests and staff. This posting is for multiple hourly positions at: Strathcona Olympiette Centre, Moyer Recreation Centre, Ardrossan Recreation Complex, Sherwood Park Arena/Sports Centre and Glen Allen Recreation Centre.

Requirements

• Minimum completion of Grade 10
• Knowledge of facility programs and activities, and day-to-day facility operations
• Strong organizational and time management skills
• Excellent customer services skills and the ability to positively interact with facility guests using strong conflict resolution skills
• Works well both individually and as a team
• Ability to plan and organize to ensure daily tasks are completed in an efficient and effective manner
• Capability to deal with a diverse user group with unique needs and the ability to adapt to changing guests and building needs
• Willingness to work varying shifts and hours, including evenings and weekends
• Obtain a current and valid Intermediate (Standard) First Aid CPR-C certification prior to the completion of training
• Submission of Satisfactory Criminal Record Check

Nice To Haves

• Completion of High School Diploma with previous experience in a high-paced, guest service-oriented position is an asset

Responsibilities

• Provide the highest level of guest service to create a seamless, positive guest experience
• Interact and build relationships with guests and other staff; provide options and solutions for guest requests
• Set-up recreational facilities for guests, bookings, and special events
• Assist the Arena Operator II and III’s to ensure the arena surfaces are well maintained
• Assist in overall facility operations, including completing assigned daily, weekly or monthly cleaning and regular maintenance
• Support facilities needs; snow removal, equipment set up and take down, and special event support

Benefits

• Health and wellness spending account
• Employee and family assistance program
• Commitment to employee development, through internal and external training and development opportunities.
• Well-being programs and a safety culture focused on physical and psychological health in the workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED