Area Warranty Superintendent
Jayman Built•Edmonton, AB
•CA$65,000 - CA$81,500•Onsite
About The Position
Jayman BUILT, a builder of the year 28 times, is seeking an Area Warranty Superintendent for their Edmonton, AB location. This full-time role involves managing customer warranty requests, coordinating trade work, performing repairs, and maintaining company sales centers and showhomes. The position requires strong organizational and communication skills, a proactive attitude, and the ability to provide exceptional customer experiences.
Requirements
- Strong home maintenance abilities
- Red Seal certification in building trades (e.g., carpentry, drywall, finishing, etc.) required.
- Ability to use your own tools to complete required work.
- Strong ability to be proactive and adapt to continually shifting priorities.
- Excellent attention to detail.
- Strong sense of urgency and an ability to meet various deadlines.
- Well-developed communication skills.
- Exceptional customer experience skills.
- Valid Driver’s license and clean abstract required.
- Available to work on a rotating 24 hour on-call schedule
Nice To Haves
- 5 years of experience in the construction and/or warranty field with a general understanding of ANHWP is considered an asset.
Responsibilities
- Schedule appointments with Jayman customers
- Coordinate and attend various trade days, in customer homes, to complete work as required
- Lead with pride in both appearance & behaviour while on-site
- Responsible for signing off both 2-month & 11-month service requests
- Handle various impromptu or emergency calls
- Follow Jayman's processes & procedures to ensure Customer Experience excellence
- Service and maintain Jayman Sales Centres and Showhomes
- Perform a variety of hands-on repairs in customer homes
- Maintain a team environment through high-quality communication with customers, trades and Jayman team members
Benefits
- Salary range: $65,000 – $81,500.00
- Opportunity to participate in a unique Jayman Employee Investment Program (subject to eligibility)
- Company vehicle supplied
- Flexible health and dental coverage
- Uniforms provided
- Employee matching group RRSP program
- Customized Training Programs. Continuing education is a focus at Jayman, and you have the opportunity to participate in annual education & training.
- Opportunity for growth and career advancement
- Employee discounts
- Annual wellness allowance
- Social Club event
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
