Area Warranty Manager

Stylecraft•Waco, TX

6d•Onsite

About The Position

This role goes beyond handling warranties. It focuses on maintaining quality standards and ensuring a positive homeowner experience. At Stylecraft, we don’t just build houses—we build trust, communities, and long-term relationships with the families who choose us. For nearly 40 years, we’ve helped Texans achieve the American Dream of homeownership, and we’re proud to be recognized as one of the Best Places to Work in Texas year after year. We’re looking for an Area Warranty Manager who’s ready to take ownership, lead with care, and make a real impact in the homes we deliver and the experiences we create. This role is well‑suited for individuals beginning their career in this field. This position sits at the center of customer satisfaction, construction quality, and team leadership. You won’t just manage warranty items—you’ll shape the homeowners experience after move in.

Requirements

You’re a clear, confident communicator—both verbally and in writing
You take ownership and don’t wait to be told what needs fixing
You enjoy working with people and solving problems face-to-face
You have a valid driver’s license and are comfortable traveling as needed

Nice To Haves

Individuals beginning their career in this field

Responsibilities

Conduct New Home Orientations and walk buyers through their new home with confidence and clarity.
Schedule, coordinate, and follow up on warranty service work to ensure nothing falls through the cracks.
Oversee day-to-day activities of trade contractors to ensure quality work and on-time completion.
Authorize payments after verifying 100% completion and customer satisfaction.
Identify recurring warranty trends and communicate opportunities that help improve construction quality long-term.