Provides leadership, strategic direction and accountability for home health and hospice while growing revenue and improving operating margins. Accountable for ensuring leaders are fiscally responsible and meet productivity standards in resource utilization, staffing patterns and operational efficiency. Ensure effective utilization of resources for right care, right place, and right time. Builds and implements home health and hospice operations consistent with programs that optimize best patient care practices which align with Advocate Health initiatives. Interprets changes in the marketplace, generates ideas and participates in quality assurance initiatives that increase Advocate Health Southeast Region market advantage. Oversees the development and administration of home health and hospice policies and procedures to accomplish department- specific and organizational initiatives and to ensure full compliance with all appropriate local, state, federal and national accreditation body rules and regulations. Maintains overall responsibility for compliance with government regulatory agencies and accrediting bodies. Develops collaborative and cooperative relationships with leadership, customers, physicians, community organizations and entities of Advocate Health Southeast Region. Accountable for the development, execution, administration, and evaluation of efficient and effective access support center operations to align with Advocate Health’s purpose, values and strategic initiatives. Ensures safe, quality and efficient patient care processing leading to overall patient satisfaction. Responsible for the standardization of operational performance, patient care delivery behaviors and processes across the multiple locations. Develops, adapts and executes functional strategy to achieve business objectives in home care. Develops short and long term strategic plans, including growth and innovation strategies, which align and effectively support the achievement of the organizations objectives and missions. Oversees the development and implementation of quality and care management programs in collaboration with Clinical Executive to effectively monitor, evaluate and improve the quality and appropriateness of care delivered to patients. Identifies opportunities to grow and improve programs and care management improvements. Assesses services and programs to ensure they meet and exceed established care, quality and state/federal regulatory standards. Implements and assesses clinical quality and patient experience initiatives to accomplish targets and ensures the highest possible delivery of service to patients, families, physicians and employees relative to their personal expectations. Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale. Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives. Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.
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Job Type
Full-time
Career Level
Executive