Area Trainer

Securitas•Concord, CA

About The Position

Coordinates and delivers training programs within an assigned Area for Security Officers and other employees. Ensures compliance with legally mandated, contractual, and company-mandated training requirements. The primary job function is training security personnel at the Area level. The role includes training employees and job candidates, conducting orientations and required training, coordinating training schedules, maintaining training materials and records, and evaluating trainee progress. Duties may vary with business needs, and additional related tasks may be assigned.

Requirements

Must be at least 18 years of age.
Must have a reliable means of communication, such as a pager or phone.
Must have reliable transportation, public or private.
Must have the legal right to work in the United States.
Must be able to speak, read, and write English.
Must have a high school diploma or GED.
Must be willing to participate in pre-employment screening, including a drug screen and background investigation.
Associate’s degree and one year of security industry experience, or an equivalent combination of education and experience sufficient to perform the essential functions. Additional relevant experience may substitute for required education at a rate of one calendar year of experience for one academic year of education.
If required for the assignment, must meet and continue to meet applicable state, county, and municipal Security Officer licensing requirements.
Knowledge of training techniques appropriate to different learning styles.
Ability to use audio-visual equipment and personal computers.
Ability to identify training needs.
Oral and written communication, presentation, and group facilitation skills.
Knowledge of, or ability to learn, security services and operations.
Planning, organizing, record maintenance, and project coordination skills.
Skill in observation, coaching, and providing employee feedback.
Strong interpersonal skills and ability to interact effectively across employee levels and diverse cultures.
Strong customer service and results orientation.
Ability to maintain composure with authorities, executives, clients, staff, and the public, including in urgent or pressured situations.
Ability to handle multiple tasks concurrently and sensitive, confidential information.
Ability to use a computer and travel frequently using a vehicle.
Ability to talk and hear regularly in one-on-one and group settings; walk and reach frequently; lift or move up to 10 pounds frequently and up to 25 pounds occasionally for training setup and delivery; and meet close-vision, distance-vision, and focus-adjustment demands.
Must meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.

Responsibilities

Train employees and job candidates within the assigned Area, including new employee orientation, mandatory licensing training, on-the-job training, and health and safety practices.
Ensure compliance with legally mandated, contractual, and company-mandated training requirements, and document training for licensing and client contract purposes.
Consult with managers and supervisors to determine training needs and approaches.
Develop training schedules with management and coordinate activities to avoid conflicts with client service schedules.
Use appropriate instructional methods, including individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role playing, and computer-based training.
Organize training manuals, reference materials, testing and evaluation materials, multimedia visual aids, and other educational resources.
Maintain records and prepare reports to evaluate training activities and monitor trainees’ progress.
Perform other tasks and duties of a similar nature and scope as required for the assigned Area.
Follow safe work practices and company safety policies, and notify superiors about unsafe working conditions.
Perform duties honestly, ethically, professionally, and in accordance with company policies and procedures.