Area Trainer

Securitas Security Services • Concord, CA

5d • $28 - $30

About The Position

The Area Trainer coordinates and delivers training programs within an assigned area for Security Officers and other employees. The role ensures compliance with legally mandated, contractual, and company-mandated training requirements, with its primary function focused on training security personnel at the area level.

The trainer delivers employee and candidate training, including new employee orientation, mandatory licensing training, on-the-job training, and health and safety instruction. The position works with managers and supervisors to identify training needs, plans schedules around client service requirements, selects appropriate instructional methods, maintains training materials and records, and reports on training activity and trainee progress. The role requires frequent travel and use of a vehicle, regular computer use, and the ability to perform the listed duties with or without reasonable accommodation.

Requirements

• Must be at least 18 years of age.
• Must have a reliable means of communication, such as a pager or phone.
• Must have a reliable means of transportation, public or private.
• Must have the legal right to work in the United States.
• Must be able to speak, read, and write English.
• Must have a high school diploma or GED.
• Must be willing to participate in the company's pre-employment screening process, including a drug screen and background investigation.
• Associate degree and one year of security industry experience, or an equivalent combination of education and experience sufficient to perform the essential functions. Relevant experience may substitute for education at a rate of one calendar year of experience for one academic year of education.
• If required for the assignment, must be able to meet and continue to meet applicable state, county, and municipal Security Officer licensing requirements.
• Knowledge of training techniques suitable for different learning styles.
• Ability to use audio-visual equipment and personal computers.
• Ability to identify training needs.
• Oral and written communication, presentation, and group facilitation skills.
• Knowledge of, or ability to learn, security services and operations.
• Planning, organizing, record maintenance, and project coordination skills.
• Skill in observation, coaching, and providing feedback to employees.
• Strong interpersonal skills and ability to interact effectively with employees at various levels and across diverse cultures.
• Strong customer service and results orientation.
• Must meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
• Must maintain composure when dealing with authorities, executives, clients, staff, and the public, including occasionally under urgent or pressurized conditions.
• Must be able to handle multiple tasks concurrently and handle sensitive and confidential information.
• Must be able to talk and hear regularly in one-on-one and group settings.
• Must have close and distance vision and the ability to adjust focus.

Responsibilities

• Train employees and job candidates within the assigned area, including conducting new employee orientation, mandatory licensing training, on-the-job training, and health and safety training.
• Ensure compliance with legally mandated, contractual, and company-mandated training requirements, and document training for licensing and client contract purposes.
• Confer with managers and supervisors to determine training needs and approaches.
• Develop training schedules with management and coordinate training activities to avoid conflicts with client service schedules.
• Use suitable instructional methods, including individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role playing, and computer-based training.
• Organize training manuals, reference materials, testing and evaluation materials, multimedia visual aids, and other educational materials.
• Maintain records and prepare reports to evaluate training activities and monitor trainee progress.
• Perform other tasks and duties of a similar nature and scope as required for the assigned area.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree