Area Technology Specialist

Frisco ISD • Frisco, TX

6d • Hybrid

About The Position

Provide initial and direct technical support in the use of campus software and hardware, which includes but is not limited to: printers, audio/visual equipment, computers and laptops, iOS devices, Chromebooks, etc. Frisco ISD is committed to fostering a collaborative work environment that honors and supports the social and emotional well-being of all. Employees are expected to interact in a manner that is becoming of educators and promotes high levels of productivity for the benefit of the students we serve.

Requirements

• High School Diploma or GED
• Valid Texas driver’s license
• Knowledge of computer hardware and software applications
• Ability to troubleshoot basic technology-related issues
• Ability to work closely with students, teachers, librarians, digital learning coaches, and administrators
• Effective organizational, communication, and interpersonal skills
• Ability to prioritize work and meet deadlines

Nice To Haves

• Some college preferred

Responsibilities

• Provide basic campus technical support with hardware and software issues.
• Support multiple campuses with technical support by driving between campuses during the work day.
• Complete help desk tickets in a timely manner.
• Reimage workstations and laptops as required.
• Monitor and maintain campus printers including the use of toner and report when supplies need to be ordered.
• Assist in updating and maintaining campuses’ technology inventory database in a timely manner.
• Assist in the maintenance of electronic records and databases.
• Coordinate and participate in the delivery and setup of equipment.
• Follow all rules, regulations, and policies of Frisco ISD and follow directives from superiors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED