Area Supervisor

FLOWCO HOLDINGS INC.•Midland, TX

6d•Onsite

About The Position

Provides leadership, technical and operational expertise and is the champion for safe, best in class service that creates customer satisfaction and company value. Responsible for the value creation and profitability of assigned area. Ensures that equipment is clean and maintained in excellent working condition. Empowers employees to frequently represent Estis to customers, providing technical/operation expertise in response to customer inquiries. Efficiently deploys equipment, materials, and personnel to job sites with a focus on optimizing operations, costs and maximizing resources. Responsible for delivery of Preventive Maintenance and Call Out/Repair within a specified geographical area. Provides leadership and communication of company practices. Coordinates deployment of equipment, materials and personnel to the job site at optimum utilization and minimum cost across one or more service delivery processes within a specified geographical area. Measures and communicates team performance against all set metrics, develops plans for improvement where warranted. Compiles and conveys job-specific information to Field Service Technicians, other Managers and/or departments within the company. Coordinates work with others to minimize equipment downtime and most effectively utilize resources. Evaluates direct reports and makes recommendations for technical and soft skills training. Implements, manages and communicates performance measures for area of responsibility. Accountable for implementation and execution of budget, and Operational Standards and Processes. Participates in management reviews of measures with team, develops and executes action plans for improvement. Must be able to work with the team in developing improved work processes for the department. Performs other duties as assigned.

Requirements

High school diploma or experience equivalent.
Specific industry knowledge and job experience.
3+ years of experience in customer relations.
7+ years of required technical experience.
3+ years of supervisory experience.
Valid Driver’s License with satisfactory driving record.
Ability to stand, sit and/or walk on a hard surface as well as safely bend, stoop, reach, climb steps, and use ladder for long periods of time daily.
Ability to lift up to 80 pounds.
Vision required: 20/40 with or without corrective lenses to accurately read all related distribution documents.
Ability to communicate verbally using a telephone.
Ability to work under pressure.
Willingness to travel extensively driving a company vehicle.
Subject to outdoor environment with adjusting temperatures and climate.
Minimum of 3 years of experience in a supervisory role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to analyze data and make informed decisions.
Strong problem-solving skills and ability to handle challenging situations effectively.
Ability to multitask and prioritize in a fast-paced environment.

Nice To Haves

Planning & Scheduling experience preferred.

Responsibilities

Champions health, safety, environmental and service policies, standards and process improvement.
Responsible for the value creation and profitability of assigned area.
Ensures that equipment is clean and maintained is excellent working condition.
Empowered to frequently represent Estis to customers, providing technical/operation expertise in response to customer inquiries.
Efficiently deploys equipment, materials, and personnel to job sites with a focus of optimizing operations, costs and maximizing resources.
Responsible delivery of Preventive Maintenance and Call Out/Repair within a specified geographical area.
Provides leadership and communication of company practices.
Coordinates deployment of equipment, materials and personnel to the job site at optimum utilization and minimum cost across one or more service delivery processes within a specified geographical area.
Measures and communicates teams performance against all set Metrics, develops plans for improvement where warranted.
Compiles and conveys job-specific information to Field Service Technicians, other Managers and/or departments within the company.
Coordinates work with others to minimize equipment downtime and most effectively utilize resources.
Evaluates direct reports and makes recommendations for Technical and soft skills training.
Implements, manages and communicates performance measures for area for responsibility.
Accountable for implementation and execution of budget, and Operational Standards and Processes.
Participates in management reviews of measures with team, develops and executes action plans for improvement.
Must be able to work with the team in developing improved work processes for the department.
Performs other duties as assigned.
Proven track record of managing teams and driving operational efficiency.
Experience in inventory management and control.
Demonstrated ability to meet sales targets and improve customer satisfaction.