Valet Trash - Area Supervisor - 1482

Fetch•Dallas, TX

6d•Onsite

About The Position

Valet Trash by Fetch is hiring a full-time, field-based Area Supervisor to own service quality and contractor performance across a dedicated market. The role supports a portfolio of 5,000 to 10,000 units and includes conducting quality audits, onboarding contractors, managing coverage gaps, and personally covering routes when needed. The Area Supervisor reports directly to the Area Manager for their market. Travel within the assigned market is required on every scheduled shift, and approved work-related mileage is reimbursed at $0.70 per mile.

Requirements

Reliable open-bed pickup truck; the role requires regular warehouse supply runs and field mobility.
Willingness to perform hands-on physical field work, including dirty, repetitive, or physically demanding tasks.
Ability to lift and handle up to 50–70 lbs as required.
Strong attention to detail and ability to document field observations accurately and consistently.
Clear and professional verbal and written communication skills.
Ability to work independently with minimal oversight and make sound field-level decisions.
Basic proficiency with smartphones and mobile applications, and comfort learning and using Fetch's internal platform tools.
Valid driver's license with an acceptable driving record.

Nice To Haves

Prior experience in field operations, facilities, property services, or a supervisory role in a service environment.

Responsibilities

Conduct pre-service, live-service, and post-service quality checks and audits across assigned communities.
Verify on-site logistics, equipment functionality, and service conditions against Fetch standards.
Monitor and drive community-level service quality, maintaining a monthly rate above 95% across the portfolio.
Replenish supplies from the warehouse to communities or trash service partners as needed.
Document audit findings and field observations and report them to the Area Manager.
Use a smartphone and Fetch operational technology to log tasks, run audits, and verify service completion in real time.
Conduct on-site orientations so Service Partners understand site-specific access, logistics, and workplan standards.
Oversee TSP workplan execution and adjust workplans when operational conditions require it.
Identify and respond to TSP no-shows, route gaps, and service disruptions within the assigned market.
Cover routes directly when needed to ensure communities receive service.
Maintain a monthly completion rate above 95% by proactively identifying staffing gaps before and during service windows.
Coordinate with the Area Manager about recurring coverage issues that may require contractor pipeline action.