Area Supervisor Utility Locating

NORTHERN LIGHTS & JDH CONTRACTING • Naperville, IL

6d • Onsite

About The Position

Northern Lights Locating and Inspection, Inc. was created in March of 2001 to provide services to clients with a need to protect their utility networks. Northern Lights delivers locating and inspection expertise that goes beyond that of traditional utility location, providing protection to customer utilities 24 hours a day, 365 days a year. The company has expanded into Sewer Imaging, inspection, and locating sewer mains/laterals using the latest technology, and also performs Inspection work/services on utility projects throughout the United States. Northern Lights Locating and Inspection Inc is looking for Utility Locators and offers competitive pay, great benefits, and a paid time off program. The company focuses on allowing locators to run their area independently while providing a support system.

Requirements

• Experience in locating required
• Supervisor experience required
• Attention to Detail
• Willingness to Travel (75% +)
• Excellent troubleshooting and problem-solving skills
• Expertise in the locating industry
• Ability to maintain a consistent teamwork mentality
• Knowledge of Northern Lights policies
• Good verbal and written communication skills
• Able to pass a drug screen
• Must have a valid Driver’s License and the ability to obtain a DOT physical certification

Responsibilities

• Monitoring tickets throughout each day on the Northern Lights portal and trading/moving them as needed to accommodate volume and efficiency
• Locate a designated area or where help is needed to regulate volume and maintain customer quality
• Assist with monthly field and computer audits as directed by the Regional Supervisor
• Monitoring hours through Clock Shark each day
• Thoroughly read emails, checking emails/text messages often, acknowledge and follow up on emails that are sent to you
• Keep your phone on you and be available 24/7 with assistance
• Supervise locators / handle personnel issues with assistance from management and HR (as needed)
• Timecard Review and approval Sunday evenings via email to the Regional Supervisor
• Coordination of vacation schedules
• Support team members with daily issues/concerns
• Maintain and boost morale with locators in the field
• Locate in areas that need assistance or troubled specific locates
• Determine the working hours of locators so that ticket volume can be managed
• Assist with shooting difficult locates – “schedule and assist with Meet-up”
• Responsible for equipment calibration and documentation of calibration
• First level – damage/damage reports initial documentation
• Training new locators
• Support safety initiatives per company policy

Benefits

• Competitive pay
• Paid Holidays and Vacation Time
• Affordable benefits include Medical, Dental, Vision, STD, LTD, and Life Insurance
• 401(k) Plan – with match!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed