Area Supervisor- Janitorial Services

Eulen Aviation•Tallahassee, FL

6d•Hybrid

About The Position

The Area Operations Supervisor leads janitorial and day porter teams across multiple locations to ensure facilities are clean, safe, and well-presented. This role oversees daily operations, quality standards, employee performance, and client satisfaction in both union and non-union environments. Reporting to the Operations Manager, the supervisor works independently while ensuring compliance with company policies, safety standards, and labor agreements.

Requirements

High school diploma or equivalent (required)
Valid driver’s license and clean driving record
2–3 years in janitorial, custodial, or facilities operations
Cleaning methods, chemical safety, and equipment operation
Team supervision, coaching, conflict resolution
Ability to submit work orders and utilize computer sistems
Ability to operate the janitorial tracking tools (Swept, CleanTelligent or similar)
Clear written and verbal communication
Knowledge of inventory and supply management
High quality control standards
Time management and task prioritization
Professional, client-focused approach
Experience in commercial cleaning operations and supervisory roles
Strong organizational and time management skills
Excellent communication and interpersonal skills to interact with clients and staff
Knowledge of cleaning chemicals, equipment, and safety procedures
Proficiency in basic computer skills for reporting and scheduling

Nice To Haves

1–2 years in a supervisory or lead role (preferred)
Experience with union environments a plus
Ability to manage budgets and track expenses

Responsibilities

Supervise, train, coach, and support cleaners and day porters across assigned sites.
Assign and prioritize daily tasks, special projects, and touch-up work.
Lead team meetings and communicate policies, procedures, and client expectations.
Monitor performance, provide feedback, and manage corrective action when needed.
Ensure compliance with collective bargaining agreements where applicable.
Inspect interior and exterior areas (offices, restrooms, lobbies, elevators, hallways, sidewalks, and plazas) for cleanliness and safety.
Oversee trash removal, recycling, restroom supplies, and equipment use and storage.
Identify and report maintenance needs, safety hazards, and incidents.
Enforce environmental, hygiene, and workplace safety standards.
Perform routine inspections and service audits.
Maintain accurate records of schedules, training, completed work, and compliance.
Track inventory and request supplies as needed.
Report operational issues to management promptly.
Represent the company professionally on all client sites.
Respond to client concerns and escalate when required.
Serve as point of contact for union employees regarding questions or grievances.
Maintain documentation and enforce company policies fairly and consistently.