Area Social Catering Sales Manager -Sterling/Loudoun County

B.F. Saul Company Hospitality Group•Sterling, VA

3d•$60,000 - $80,000•Onsite

About The Position

B. F. Saul Company Hospitality Group is seeking an Area Social Catering Sales Manager for its portfolio of hotels in Sterling/Loudoun County. This role is responsible for selling catering services across multiple brands, supporting hotels' rooms and catering merchandising efforts, and championing customer and owner objectives. The position requires active participation in direct sales, a customer focus, and the ability to sell products and services to diverse market segments. The manager will be responsible for generating new business and maintaining existing client/corporate accounts, contributing to the company's 'One Team!' values and commitment to guest satisfaction and integrity.

Requirements

High school diploma or GED required.
Prior sales experience desired.
Prior catering sales experience a plus.
Must be detail oriented.
Ability to communicate well with all levels within and outside the organization.
Ability to problem-solve with employees and guests.
Must be able to manage multiple priorities in a fast-paced environment.
Basic Microsoft office and Delphi experience also desired.
Professional membership and community involvement desired.
Ability to lift, push, and pull up to 20 pounds on an occasional basis.

Nice To Haves

College degree or equivalent experience preferred.

Responsibilities

Achieving catering, sales room night and revenue goals by business development, account management and hotel site sales calls.
Maximizing space potential and maximizing food and beverage minimums.
Consistently pursuing up-selling opportunities to maximize revenue potential.
Achieving business revenue goals by developing, building and maintaining excellent client relationships through community involvement, local visitors’ bureau, bridal organizations, charity events and cultivating client database.
Supporting the management of catering expenses to maximize hotel profitability.
Following B. F. Saul Company Hospitality Group procurement guidelines and applying good business judgment.
Assisting with the preparation and management of the department budget.
Managing and maintaining company assets to stay within budget guidelines and prolong the life of company resources.
Supporting client satisfaction by ensuring catering service standards are met and clients’ needs are responded to in a timely manner.
Ensuring effective communication of client needs from catering to appropriate operational departments.
Resolving clients’ complaints and concerns in courteous and friendly manner, focusing on service recovery when applicable.
Utilizing sales and catering tools/systems to accurately identify, report, forecast and communicate sales data.
Ensuring integrity of sales data by documenting information in Delphi on a daily basis.
Utilizing sales tools, and other market intelligence.
Supporting catering operations to maintain standards per B. F. Saul Company Hospitality Group, brand, local, state and federal regulations.
Ensuring a clean and safe work environment, and following all B. F. Saul Company Hospitality Group procedures for guest/employee incidents.
Effective self/workload management.
Demonstrating clear written and verbal communication skills.
Promoting collaboration and positive, professional work environment.
Attending all daily, weekly and/or monthly department/hotel meetings to ensure proper communication and proactive planning.
Adhering to all B. F. Saul Company Hospitality Group Standard Operating Procedures.