Area Sales Manager (2188)

DRB Homes•Atlanta, GA

11d•Onsite

About The Position

The Area Sales Manager (ASM) role is designed to support the sales team's demands and needs under the guidance of the VP or Director Sales & Marketing. This position involves supervisory responsibilities in line with division policies, ensuring all sales associates and consultants hold the necessary certifications required by state or local jurisdictions. The ASM will be responsible for meeting sales goals, coaching sales staff, managing on-site sales activities, and ensuring high customer satisfaction rates. Additionally, the role includes recruiting, training, evaluating, managing, mentoring, and retaining sales staff, as well as ensuring adequate community staffing and performing on-site reviews. The ASM will also manage the contract process for accuracy and timely ratification, enforce company policies, and ensure compliance with pricing and sales release guidelines. This includes coordinating change orders and special option requests, confirming neighborhood incentives and updating CMAs, and maintaining knowledge of the competitive market to suggest strategies for customer base growth. The ASM will also assist in coordinating new community openings and closings, provide input on advertising and marketing needs, confirm community signage and directional information, and partner with corporate marketing and the Director Sales & Marketing on advertising. A key aspect of the role is championing Realtor outreach campaigns and maintaining a valid driver's license for travel.

Requirements

Excellent verbal and written communication skills.
Professional appearance.
Excellent presentation skills.
Demonstrated problem solving and negotiation skills.
Well organized and self-directed.
Strong interpersonal skills, customer service driven.
Displays a friendly, enthusiastic, approachable manner.
Bachelor’s degree in Business, Marketing, or Sales Marketing or equivalent of five years of experience in new home sales; or combination of education and equivalent work experience.
Must have valid driver’s license for travel to off-site events and division communities.
As required by law, must be a licensed Real Estate Agent.

Nice To Haves

Prior experience in new home sales preferred but not required.

Responsibilities

Meet or exceed division set sales goals.
Coach and assist sales staff with sales closings to achieve desired department goals.
Manage and oversee the activities of on-site sales staff for assigned communities.
Support division goals to obtain division overall customer satisfaction rate of 100%.
Recruit, train, evaluate, manage, mentor and retain sales staff.
Ensure proper staffing in communities.
Perform on-site reviews and evaluations.
Manage contract process; accuracy and timely ratification (as applicable).
Enforce company policies to include contract agreements and starts paperwork to ensure all is completed correctly and timely.
Ensure compliance of pricing and sales release guidelines; coordinate the administration of change orders, special option requests to ensure communication with appropriate departments.
Confirms incentives for neighborhoods and update CMA’s together with community sales consultants.
Confirms through the CMA that DRB is positioned correctly with product/house plan, standard features and options offered to best match buyer profile per community.
Maintain knowledge of competitive market and suggest strategies to increase customer base.
Assist in the coordination of opening and closing of new communities.
Provide input regarding the advertising/marketing needs of the communities.
Confirm community signage and offsite weekend directional include correct message and company branding.
Partner with corporate marketing and Director Sales & Marketing on advertising.
Champion Realtor outreach campaigns (breakfasts, lunches, office presentations).