Area Sales Manager

Pyramid Global Hospitality•Portland, OR

17d•Hybrid

About The Position

Pyramid Global Hospitality is a leading hotel management company operating in the US, Caribbean, and Western Europe, with portfolio revenues exceeding $3 billion. They manage 220 hotels, resorts, and conference centers, both branded and independent, and maintain offices in Boston, Cincinnati, Houston, and London. Pyramid Global Hospitality is known for its employer reputation, prioritizing professional growth and team member development. They offer a supportive and collaborative work environment that encourages growth and fosters success, with a commitment to delivering exceptional guest experiences. The company values its employees and is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Their People First culture is reflected in their approach to employee development, benefits, and building meaningful relationships. Pyramid Global Hospitality offers ongoing training and development opportunities to help employees build skills for career advancement.

Requirements

Ability to manage sensitive, confidential information discreetly and professionally.
Excellent problem-solving and customer service skills, including the ability to work with minimal direct supervision.
Excellent verbal and written communication skills.
Demonstrated ability to track activities and follow through on all required processes.
Strong computer/technology skills; proficiency with MS Office Suite.
Strong detail orientation, and proven ability to set priorities and meet deadlines.
Understand how to maintain a leadership position considering market and economic changes and demonstrate ability to adjust sales plan and strategies accordingly.
Ability to effectively collaborate with internal and external customers.
Knowledge of advanced sales techniques & yield management required.
Position requires some travel; locally and out of state.
Must have valid driver’s license.
Four-year degree and previous hotel experience preferred, or equivalent combination of education and experience.
Experience in a 4-to-5-star hotel to include knowledge of the quality and service expectations within the luxury market.
Requires a minimum of two years’ hotel sales experience in the group corporate market segment as well as strength in the local market.
Delphi or other sales & catering software experience preferred.

Responsibilities

Meeting and exceeding sales goals primarily in the group market across all market segments.
Focusing on a sales plan and strategy, client development, managing key relationships, identifying new target markets and sales product with the goal of meeting and exceeding revenue goals.
Identifying key market trends and industry best practices.
Working with the Area Director of Sales to determine annual sales call and revenue goals, and developing and implementing strategic sales plans to support goals.
Soliciting and securing new business in assigned market segments to drive hotel group revenue.
Making outside sales, prospecting, and phone sales calls to venues and organizations and being established in all potential Group market segments.
Developing the existing customer base as well as acquiring new accounts to expand the account base for all three hotels.
Assisting with the development, implementation, and management of group promotions in conjunction with the overall sales and marketing plan.
Developing expertise in assigned group markets (e.g., corporate, Citywide convention blocks, wedding/SMERF, and other group markets) and being established as a leader in the community.
Collaborating with the property sales team and Pyramid Global Sales Team to develop and maintain knowledge of market trends, competition, and customers.
Participating in sales presentations, property tours, customer and business review meetings.
Attending and participating in trade shows, conventions, and promotional events within the hotel, industry, and customer organizations.
Understanding the competitive landscape and how to maintain a leadership position given market and economic changes, and adjusting sales plans and strategies accordingly.
Conducting regular client visits and participating in industry events.
Developing and maintaining best practices, policies, and service initiatives to achieve optimal sales service and client retention.
Supervising and developing proposals and contracts to meet client needs as well as financial goals.
Conducting site inspections for clients as necessary to secure business.
Attending pre-con and post-con meetings as needed.
Maintaining daily communication and/or weekly reporting with management regarding potential new business, lost business, sales activities, customer, and operational issues.
Maintaining accurate and timely account activities and relevant contact information in the properties sales/catering system per established standards.
Performing other duties, projects, and reports assigned by the area director of sales.