Area Sales Manager, Home Centers/Pacific Northwest

Caesarstone•Seattle, WA

4h•$70,000 - $105,000•Remote

About The Position

The Area Sales Manager (ASM) role focuses on the Pacific Northwest territory, ideally based in the Seattle or Portland Metro areas. Reporting to the Field Sales Manager, this position requires a strong interest in sales, a passion for success, drive to achieve goals, and excellent customer service orientation. The ASM will act as a brand champion to grow Caesarstone's presence and market penetration within their territory. Key responsibilities include business development, managing key sales accounts (Fabricators, Big Box Channel store managers, and designers), developing sales strategies, maintaining and growing customer relationships through regular visits and presentations, executing customer/sales plans, following up on leads, managing projects, monitoring merchandising materials and samples, proactively addressing customer issues, communicating market feedback to management, collaborating with internal teams, maintaining open communication with management via weekly status and call reports (Salesforce), utilizing CRM for customer tracking, participating in industry events, and coordinating shipping schedules. The role also requires developing and maintaining product and industry knowledge, and accommodating a flexible work schedule including nights and weekends. Other duties may be assigned.

Requirements

Demonstrated experience working with frontline customers (i.e. retail sales, account management, hospitality, etc.)
Previous sales experience a plus but not required
Proficient in MS-Office applications such as Excel and Power Point; experience with SalesForce CRM a plus
Dependable and team oriented with the ability to work independently
Visibility requires maintaining a professional appearance and projecting a positive company image to the public
Strong communication and interpersonal skills; analytical mindset
Creative and coachable with a solutions-based disposition
Proven Sales Experience: Minimum of 1-3 years of successful sales, business development, or account management experience in a similar role.
Experience within the building materials, interior design, or construction industry can provide valuable insights into the unique challenges and dynamics of your target market.
Previous experience with premium brands or high-end products can be advantageous in understanding the expectations and preferences of your clientele.
Relationship Building Skills: Excellent interpersonal and communication skills with the ability to build rapport and trust with customers and internal teams.
Results-Driven: A track record of achieving and exceeding sales targets while maintaining a customer-centric approach.
Strategic Thinker: Ability to analyze market trends, identify opportunities, and devise effective sales strategies.
Negotiation Skills: Proficient in negotiating contracts, pricing, and terms to achieve favorable outcomes.
Organizational Skills: Strong ability to manage time efficiently, prioritize tasks, and handle multiple projects simultaneously.
Customer Service - Respond promptly to internal and external customer needs; respond to requests for service and assistance and meet commitments.
Collaborative working relationships – Works collaboratively with cross-functional teams and stakeholders demonstrating company values and focusing on well in unison with the MidAtlantic Sales Team, stakeholders and demonstrate excellent people skills.
Must be comfortable with using technology applications, specifically experience with MS Excel and CRM SalesForce. applications.
Must possess a valid current state driver license.

Nice To Haves

Previous sales experience a plus but not required
experience with SalesForce CRM a plus
Experience within the building materials, interior design, or construction industry can provide valuable insights into the unique challenges and dynamics of your target market.
Previous experience with premium brands or high-end products can be advantageous in understanding the expectations and preferences of your clientele.

Responsibilities

Maintain existing customer relationships, develop new relationships, and network to grow market share, with accounts of all sizes, through regular customer visits and product knowledge presentation sessions
Develop and execute comprehensive customer / sales plans to drive business growth
Follow up on new leads and referrals resulting from field activity
Manage projects in the pipeline through quality checks and other follow-up
Monitor and manage appropriate levels of merchandising materials and samples, for assigned customers, in support of the brand and product in your market
Ensure all customer issues are dealt with proactively and effectively, keeping management informed of any problems that may escalate
Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to manager.
Collaborate effectively with internal team members to accomplish the work required to close sales
Maintain an open line of communication with Manager, providing regular input on all account activity, including status and call reports on a weekly basis (Salesforce)
Regularly utilize and leverage CRM for customer tracking, maintaining, analyzing, and managing customer requirements
Participate in events such as PKs, conventions, tradeshows, seminars, and other marketing functions
In collaboration with sales operations and logistics, coordinate shipping schedules and delivery of merchandise and services
Develop and maintain a high degree of product and industry knowledge (e.g. attend industry events, trade shows, membership associations)
Accommodate flexible work schedule including nights and weekends
Other duties as assigned