Area Sales Coordinator- IHG, Courtyard by Marriott and La Qunita - Springfield

Merete Hotel Management•Springfield, OR

11d•Onsite

About The Position

Responsible for providing on-property support for the Area Sales Team to ensure that revenue and service goals are consistently achieved throughout the portfolio. The Area Sales Coordinator will demonstrate exceptional service and rapport-building throughout each customer’s experience to drive customer loyalty.

Requirements

Minimum 2 year hotel Sales coordinator experience or the equivalent of 2 years hospitality experience required, previous hotel experience preferred.
Read, write, and speak English fluently.
Valid driver's license with acceptable driving record.
Must possess or be able to obtain OLCC alcohol server's permit and Food Handlers card.
Must pass criminal background check.
Effective time management (e.g., planning, prioritizing, delegating).
Ability to work collaboratively with diverse hotel staff in providing exceptional customer service.
Organized and detail oriented.
Strong computer/typing skills including MS Excel.
Self-described “people person” genuinely interested in others, enjoys interacting with strangers, and able to deliver superior guest relation skills.
Effective communication, both verbal and written, with guests, associates, management, and outside vendors.
Highly motivated, independent, and able to take direction.
Ability to develop, implement, and attain productivity and sales goals.
Representation of the Company and brand in a professional, gracious, and enthusiastic manner.
Follow all appropriate policies and procedures, including safety procedures.

Responsibilities

Coordinate group bookings from time of contract to time of departure including reservations support, billing, group resumes and special requests.
Provide reservation assistance to corporate accounts as requested.
Build, maintain, and grow relationships with corporate clients, brand account managers, group clients, and travel agents.
Communicate sales activities through daily use of CRM (Salesforce) and preparation of sales meetings.
Act as brand leader regarding sales promotions, loyalty program benefits, and special events.
Leverages brand tools for effective selling and maximizing revenue.
Solicit, confirm, and execute meeting room bookings (no guestrooms).
Attend weekly sales office meeting, monthly hotel sales meeting, and hotel events as appropriate.
Attend hotel revenue meetings as requested by Regional Director of Sales & Marketing.
Conduct site tours as needed.
Maintain onsite hotel sales kits and marketing materials.
Regular and reliable attendance and punctuality are essential functions of this position.
Treating others with respect and behaving in a manner that is positive, productive, and encourages teamwork is an essential function of this job.