Area Restaurant General Manager

Westgate Resorts•Kissimmee, FL

2d•Onsite

About The Position

Westgate Vacation Villas & Town Center Resort offers an incredible opportunity to meet and share stories with guests from around the world who come to experience Central Florida’s world-famous theme parks and attractions. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. As the Area Restaurant General Manager, you'll be the driving force behind the daily operations of multiple dining venues, including full-service dining, quick-service dining, bars, etc. You'll oversee team members, ensure top-notch quality control, and maximize revenue across establishments. You'll uphold our commitment to exceptional service standards. Additionally, you'll handle guest inquiries and feedback, fostering a supportive and collaborative atmosphere among our team members. Prepare to lead an exciting culinary journey as the driving force behind the daily operations of our dining venues!

Requirements

High school diploma or general education degree GED.
The Team Member must regularly lift and/or move up to 50 pounds.
3-5 years related experience and/or training; or equivalent combination of education and experience.
Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
Required to pass a background check, drug test, and prove eligibility to work in the United States.
Must embody our core values of integrity, passion, and a strong work ethic.

Responsibilities

Maintain updated SOPs covering service standards, cash handling, food preparation, safety, purchasing, inventory control, and audit policies.
Train supervisors and staff to ensure consistent operational standards and ongoing skills development.
Implement training programs and sales incentives to drive revenue, improve check averages, and increase profitability.
Conduct performance evaluations and enforce disciplinary actions in alignment with company guidelines.
Oversee hiring, interviewing, onboarding, and training of new employees according to company policies and health regulations.
Prepare and manage staff schedules and weekly revenue forecasts within budgeted labor guidelines.
Ensure efficient outlet operations, including inventory management, par stock maintenance, and beverage control compliance.
Deliver excellent service to owners and guests, ensuring a consistently positive dining experience.
Directly supervise team members on-site, ensuring smooth operations.
Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Train, coach, and mentor team members to maintain high performance standards.
Plan, assign, and direct work to ensure efficient workflow.
Assist in appraising performance and rewarding team members for their contributions.
Address complaints and resolve problems in a timely and effective manner to maintain a positive work environment

Benefits

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact