Area Relief Officer

OCS Group

5d • Hybrid

About The Position

As an Area Relief Officer, you will play a key role in maintaining a safe, secure and welcoming environment across a group of court and tribunal sites. You will be responsible for overseeing access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are supported in a professional and respectful manner. This is a mobile, multi-site role, requiring flexibility to support operational needs across a defined area. You will work closely with colleagues and the wider court service to deliver a high standard of security and customer service. You will work 40 hours per week, Monday to Friday, across sites within a defined radius of your core base. Shift patterns may vary depending on operational requirements, and you may be asked to provide cover at nearby sites. This is a daytime role with no night shifts.

Requirements

• Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
• A valid SIA Licence and relevant security experience
• Full UK driving licence and use of own vehicle
• Strong communication and customer service skills
• A professional, reliable and detail‑focused approach
• Ability to work across multiple locations and adapt to changing priorities
• Good understanding of security procedures and health & safety practices
• Ability to remain calm and respond effectively in challenging situations

Nice To Haves

• Experience working within public sector or regulated environments
• Experience using security systems such as CCTV and screening equipment

Responsibilities

• Flexibility to support multiple sites within a defined area
• Provide a professional, welcoming and customer‑focused service to all court users
• Control access to buildings, ensuring security procedures are followed at all times
• Operate security equipment including CCTV, x‑ray machines and handheld metal detectors
• Conduct searches in line with site procedures
• Patrol public and restricted areas, maintaining regular communication with control points
• Respond promptly and effectively to alarms, incidents and security concerns
• Accurately record and report all incidents and activities
• Support safe and secure movement of people within the building
• Maintain high standards of professionalism and compliance at all times

Benefits

• Guaranteed 40 hours per week with additional earning potential through overtime at enhanced rates
• £1 per hour Attendance Allowance (subject to criteria)
• Travel and mileage support, with expenses reimbursed
• Funded training, development opportunities and a clear pathway to recognised qualifications
• Work as part of a professional and supportive team within the Courts & Tribunals Service
• Digital courses and resources to help you build skills and grow your career
• Access to exclusive discounts, rewards and wellbeing resources via the Hapi app
• Access a portion of earned wages before payday with our Wagestream App!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed