Area Property Manager

United Payroll, LLC•City of Syracuse, NY

22h•Hybrid

About The Position

The United Group of Companies, Inc. is a leader in real estate development and management with over 50 years of industry expertise. They are seeking a full-time Area Property Manager to join their team at a multi-family housing community in Syracuse, NY. This role reports directly to the VP of Property Management and is responsible for maximizing NOI, ensuring owner objectives are met, and overseeing property operations. The company has been recognized as a Top Workplaces USA employer for six years running and their management company, United Plus Property Management (UPPM), earned the Accredited Management Organization (AMO®) of the Year Award for 2024.

Requirements

Supervisory experience with both leasing and maintenance staff
3-5 years of experience in residential property management leadership roles
Software (Entrata, CRM, etc.)
College Degree or Applicable Work History
Demonstrates integrity on a personal and professional level
Exceptional communication, sales, and negotiation skills
Ability to solve problems involving residents and challenging situations

Nice To Haves

Professional designations, i.e. Certified Professional Manager (CPM), Accredited Residential Manager (ARM), or equivalent industry designation preferred.

Responsibilities

Provides leadership to staff and residents by following all company procedures and demonstrates a professional image and demeanor consistent with company standards.
Works with VP of Property Management to maximize NOI and ensure owners’ goals and objectives are aligned with property operations.
Assists with the creation and executing of new revenue streams to achieve and exceed goals and objectives.
Oversees site activity and its related operations.
Makes regular, detailed inspections of site’s lease files and physical plant and reports any observed deficiencies. Ensures corrective action is taken consistently; done quarterly at each property.
Regularly evaluates maintenance operations at each site and determines cost efficiency; done quarterly at each property with the help of the VP of Property Management.
Notifies VP of Property Management and recommends solutions to major maintenance problems and expenditures.
Implements, reviews, and when necessary, makes periodic changes to maintenance schedules.
Knowledgeable of current status and conditions of vacant apartments.
Assists with annual and 90-day Marketing + Leasing Plans along with the VP of Property Management and the Marketing Department; monitors marketing activity and progress and makes and/or makes recommendations to modify stated plans due to market conditions, etc.
Audits marketing and leasing advertisements to ensure accuracy and completeness.
Coordinates efforts to shop competition regularly.
Follows up with daily, weekly, monthly and quarterly leasing strategies at each Site as directed by the RM.
Reviews lease calls with the leasing staff.
Assists with special events and projects as needed.
Coordinates and ensures staff is trained properly in Entrata.
Ensures staff members are knowledgeable and trained on the Company’s standard operating procedures and policies.
Upholds standards relating to employee training and United’s Pure Safety training and industry specific training.
Responsible for ensuring proper staffing; assists with recruiting and hiring when needed.
Manages employee relations issues in conjunction with VP of Property Management and Human Resources when warranted.
Oversees performance management process for sites and makes recommendations for promotion and/or salary increases in conjunction with VP of Property Management.
Assists with the preparation and completion of all budgets with PM.
Responsible for A/P process for properties as assigned by VP of Property Management.
Assists with monitoring budget performance and ensures compliance of internal controls and established Standard Operating Procedures.
Assists with providing VP with detailed variance reporting on a quarterly basis.

Benefits

Medical – Highmark BlueShield of Northeastern NY – 3 insurance plans with HSA options; eligibility 1st of the month following 30 days.
Dental + Vision – eligibility 1st of the month following 30 days.
Life Insurance – Company paid Basic Life Insurance Policy (1x Annual Salary) with additional Voluntary Life Plans; eligibility 1st of the month following 30 days.
401K Retirement Plan – Voya Financial; Employee Contribution Eligibility at 1st of the month following 90 days; eligible for Employer Match after 1 Year of Service; up to 4% Company Match.
Employee Assistance Program
United Concierge Medicine (24/7 telemedicine service, including Mental Health)
Calm App premium subscription
Learning Care Group (childcare tuition discount)
Dependent Care FSA
Tuition Assistance Program.
Personal (24 Hours), Sick (56 Hours), and Vacation Time (80 Hours; escalated based on years of service up to 160 Hours); eligibility after 90-day Introductory Period.
10 Company Paid Holidays