AREA PROPERTY MANAGER

Kaftan CommunitiesMadison Heights, MI
Onsite

About The Position

In this role, you’ll oversee the operational and financial performance of five small apartment communities managed from one central office. You’ll lead on-site teams, drive occupancy and resident satisfaction, and ensure each property operates efficiently and profitably. Kaftan Communities is a family-owned and locally operated property management company celebrating over 60 years of serving Michigan residents. With 22 apartment communities across Southeast Michigan, we take pride in creating homes where people love to live. Our core values — Standing Tall, Communicate Clearly, Build Together, Take Ownership, Stay Engaged — guide how we work, lead, and grow.

Requirements

  • At least 3 years of property management experience, preferably overseeing multiple communities.
  • Strong knowledge of budgeting, financial reporting, and rent collections.
  • Proven ability to lead, motivate, and develop teams.
  • Experience with leasing, resident retention, and customer service.
  • Understanding of Fair Housing laws and property management regulations.
  • Excellent organizational and time management skills.
  • Proficiency with property management software and Microsoft Office.
  • A valid driver’s license and reliable transportation.
  • A proactive mindset, strong problem-solving skills, and commitment to operational excellence.
  • Ability to travel regularly between properties.

Responsibilities

  • Managing the day-to-day operations of five scattered-site residential communities.
  • Preparing, monitoring, and managing separate budgets for each property.
  • Overseeing rent collections, delinquency management, and lease compliance.
  • Approving leases, renewals, and resident documentation.
  • Evaluating market conditions and recommending pricing and concession strategies.
  • Reviewing invoices, controlling expenses, and managing vendor contracts.
  • Conducting regular property walks and inspections to ensure excellent curb appeal.
  • Overseeing maintenance operations and capital improvement projects.
  • Resolving escalated resident concerns with professionalism and urgency.
  • Recruiting, training, coaching, and supervising leasing and maintenance staff.
  • Creating a positive, accountable, and collaborative team culture.
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