About The Position

At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. The Saint Alphonsus Medical Group (SAMG) is looking for a collaborative, operational-focused, and experienced Area Practice Manager for our Boise OB/GYN Clinic and OB Hospitalists! Position Summary & Highlights: As the Area Practice Manager, you will oversee the operations of the Boise OB/GYN clinic including managing approximately 18 providers: 8 Physicians, 8 Certified Nurse Midwives, and 4 APPs. In addition, you will over see 5 Hospitalists. You will also oversee an RN supervisor who supervises 27 clinical staff, and a Clinic Supervisor who supervises 14 Patient Service Representatives and a referral coordinator/surgery scheduler. You would have a dyad relationship with the Medical Directors for each site or subspecialty and will be responsible in carrying out policies, protocols, etc., under their lead. This is an exciting time to be part of a growing women's health service area and partner with another Practice Manager on future new clinic locations. What You Wil Do: You will be responsible for the workflow functions, outcomes, customer satisfaction and quality measures of the practices with the result of meeting or exceeding the established financial and other objectives set in cooperation with medical group leadership. You will be responsible for the following areas: Leadership/Management, Operations, Human Resource Management, Customer Service, Financial Management, Quality & Compliance, Business Development, and Communication and Teamwork An ideal candidate will have thorough knowledge of ambulatory practice and operations and customer requirements. You will have strong collaboration skills, solid analytical skills, and a great deal of self-initiative. You will enjoy working with providers to optimize clinic workflows and increase access to care and building relationships and trust.

Requirements

  • Master’s degree in business or healthcare related field, with ten (10) or more years of related experience, or equivalent combination of education and experience.
  • 7 years supervisor/manager experience required.
  • Working knowledge of hospital operations.
  • Experience working closely with physicians in a dyad fashion.
  • Active driving privileges. If, during the course of employment, driving privileges change or colleague receives a driving citation, the colleague is required to notify their supervisor and/or HR.

Nice To Haves

  • Thorough knowledge of ambulatory practice and operations and customer requirements.
  • Strong collaboration skills.
  • Solid analytical skills.
  • A great deal of self-initiative.

Responsibilities

  • Oversee the operations of the Boise OB/GYN clinic including managing approximately 18 providers: 8 Physicians, 8 Certified Nurse Midwives, and 4 APPs.
  • Oversee 5 Hospitalists.
  • Oversee an RN supervisor who supervises 27 clinical staff.
  • Oversee a Clinic Supervisor who supervises 14 Patient Service Representatives and a referral coordinator/surgery scheduler.
  • Carry out policies, protocols, etc., under the lead of Medical Directors in a dyad relationship.
  • Responsible for the workflow functions, outcomes, customer satisfaction and quality measures of the practices with the result of meeting or exceeding the established financial and other objectives set in cooperation with medical group leadership.
  • Responsible for the following areas: Leadership/Management, Operations, Human Resource Management, Customer Service, Financial Management, Quality & Compliance, Business Development, and Communication and Teamwork.
  • Optimize clinic workflows and increase access to care.
  • Build relationships and trust.

Benefits

  • Market-competitive pay
  • Generous PTO
  • Multiple options for comprehensive benefits that begin on day one
  • Retirement planning and matching
  • College savings plans for your family
  • Multiple life insurance plans
  • Employee Assistance Programs
  • Tuition reimbursement
  • Educational opportunities
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